Director of Care Management & HCBS Services, QA Officer
Alley Valley Mental health clinic
Monsey, NY
2022 - Current
Led a team of care managers, providing guidance, mentorship, and professional development opportunities to ensure optimal performance levels.
Led quality assurance audits, ensuring compliance with industry standards and organizational policies.
Supervised HCBS operations, ensuring compliance with DOH regulations and quality standards.
Director of Care Management
Hamaspik of Orange (Comfort Health)
Monroe, NY
2019 - 01.2022
Developed protocols, Policies and procedures, Supervised, Trained and couched the Care Managers. Developed and maintained great relationships with different organizations that we did business with.
Fiscal Intermediary
Yedei Chesed - Self Direction
Monsey, NY
2019 - 2019
Processed and reviewed billing statements for accuracy and compliance with company policies.
Assisted customers with inquiries and resolved issues efficiently.
Education
BBA - Talmudic Degree
Mir Yerushalayim
01-2011
Skills
Strong analytical skills
Team management
QA experience
Attention to detail
Process monitoring and improvement
Customer service
Timeline
Director of Care Management & HCBS Services, QA Officer
Director of Enterprise Risk Management at Blue Cross Blue Shield of North DakotaDirector of Enterprise Risk Management at Blue Cross Blue Shield of North Dakota