Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jacob Steiner

Dahlonega,GA

Summary

Dynamic professional with a proven track record in customer engagement, notably at Rover.com. Excelled in building lasting client relationships and enhancing customer satisfaction through expert care and communication. Skilled in MS Excel and adaptable to diverse team environments, demonstrating reliability and a commitment to excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pet Sitter

Rover.com
Dahlonega, GA
01.2023 - Current
  • Scheduled and coordinated meetings with potential clients and discussed animal needs, behaviors, and special care.
  • Administered various medications to animals, such as pills, liquid medication, and have experience administering insulin with a needle.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Marketed my services through social media, networking, and referrals.

Host

Ichiban Steak & Sushi
Cumming, GA
01.2022 - 04.2025
  • Manage in-person and telephone guest inquiries & reservation bookings
  • Seat guests at their designated table
  • Monitor dining room and guest flow to maximize table usage and minimize customer wait time
  • Take to-go orders and place the orders with the kitchen
  • Bus and sanitize tables for the next guest as needed

Cashier & Server

Village Burger
Cumming, GA
08.2021 - 06.2024
  • Greet customers at arrival and offer assistance
  • Operate cash register and credit card machine to process guest payments
  • Place food orders with kitchen and deliver food to guest tables
  • Uphold sanitary and safety standards by cleaning counters, tables, and common areas to eliminate the spread of germs
  • Restock, and complete opening, closing, and shift change tasks to ensure optimal operation during shifts
  • Assist with dishwashing and to-go order preparation as needed

Education

MBA - Accounting

University of North Georgia
Dahlonega, GA
05-2027

High School Diploma - College Preparatory Track

Forsyth Central High School
Cumming, GA
05.2023

Skills

  • MS Excel
  • MS Word
  • PowerPoint
  • Google Docs
  • Google Slides
  • Basic HTML coding
  • Social Media Marketing
  • Proficient Customer Engagement
  • Professional
  • Reliable
  • Flexible
  • Adaptable

Certification

  • SBE certified
  • MS Powerpoint certified

Accomplishments

3.55 GPA and Deans list for Spring 2024 and Fall 2024.

Timeline

Pet Sitter

Rover.com
01.2023 - Current

Host

Ichiban Steak & Sushi
01.2022 - 04.2025

Cashier & Server

Village Burger
08.2021 - 06.2024

MBA - Accounting

University of North Georgia

High School Diploma - College Preparatory Track

Forsyth Central High School

Similar Profiles

CREATE PROFILE
Jacob Steiner