Jacob Stephenson
Anadarko
Summary
Dynamic and dependable professional with extensive experience in customer service and cash handling. Proven ability to foster warm relationships with patrons while ensuring compliance with safety regulations. Skilled in teamwork and conflict resolution, consistently delivering outstanding service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
The Garage Burgers & Beer
08.2025 - 11.2025
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Maintenance Crew Member
Wichita Tribe Housing Authority
05.2025 - 08.2025
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
Bartender
The Frosted Mug
02.2025 - 05.2025
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
HR Assistant
Walmart
11.2024 - 03.2025
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
Host
Eddie's Bar and Grill
08.2024 - 11.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Security Officer
Gold River Casino
06.2024 - 08.2024
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Drop Team Member
Sugar Creek Casino
03.2023 - 06.2024
- Counted out incoming cash, chips or other items of monetary value from bill validator or drop boxes and verify tally sheet.
- Bundled and band monetary items while verifying total monetary amount, denominational quantities and segregation of denominations by chip or denominational value. Completed tally sheet.
- Followed soft count and TICS procedures while completing job functions.
- Recorded all transactions completed in automated accounting system, reported deviations or errors in accordance with TICS.
Education
No Degree - Kinesiology
University of Central Oklahoma
Edmond, OK05-2028
No Degree - Advanced Firefighter Program
Great Plains Technology Center
Lawton, OK12-2020
High School Diploma -
Apache High School
Apache, OK05-2020
Skills
- Dependable and responsible
- Teamwork and collaboration
- Conflict resolution
- Interpersonal communication
- Outstanding customer service
- Cash handling
Timeline
Server
The Garage Burgers & Beer
08.2025 - 11.2025
Maintenance Crew Member
Wichita Tribe Housing Authority
05.2025 - 08.2025
Bartender
The Frosted Mug
02.2025 - 05.2025
HR Assistant
Walmart
11.2024 - 03.2025
Host
Eddie's Bar and Grill
08.2024 - 11.2024
Security Officer
Gold River Casino
06.2024 - 08.2024
Drop Team Member
Sugar Creek Casino
03.2023 - 06.2024
No Degree - Kinesiology
University of Central Oklahoma
No Degree - Advanced Firefighter Program
Great Plains Technology Center
High School Diploma -
Apache High School