Summary
Overview
Work History
Education
Skills
References
Timeline
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Jacob S. Walker

Jacob S. Walker

Hospitality
Tulsa,OK

Summary

Bar Manager with proven track record in enhancing productivity and efficiency. Expertise in inventory management, event execution, and customer service, complemented by strong leadership and communication skills. Demonstrated ability to develop staff effectively and solve problems to improve team performance and customer satisfaction. Recognized for adaptability in fast-paced environments and consistently delivering high-quality results under pressure.

Overview

11
11
years of professional experience

Work History

Bar Manager

Noche Woodfired Grill & Agave Bar/Superfly Events
Tulsa
09.2024 - Current
  • Promoted from server to bartender, leading bar development and management initiatives.
  • Established ordering systems for alcohol, non-alcoholic beverages, and dry goods.
  • Enhanced guest experience by ensuring consistency and efficiency in bar operations.
  • Fostered a learning environment emphasizing agave spirits and bartending techniques.
  • Keeping a balanced and diverse menu of tequilas and mezcals as trends develop.

Server/Bartender Trainer

The Tavern
Tulsa
02.2023 - 11.2024
  • Hired as server and rapidly promoted to bartender role.
  • Provided courteous and efficient service to all guests.
  • Ensured prompt delivery of beverages and food items.

Server/Bartender Trainer

Pub W
Tulsa
03.2019 - 03.2023
  • Served at Pub W since one month after opening, contributing to initial success.
  • Managed guest experiences for up to 50 people, ensuring satisfaction.
  • Trained staff on Pub W's specific procedures, cleanliness standards, and hospitality expectations.

Server/FOH Staff

Outback Steakhouse
Tulsa
02.2016 - 03.2019
  • Progressed from host to server trainer, ensuring prompt service to all guests.
  • Delivered exceptional customer service to enhance guest experiences.
  • Efficiently managed waitlist coordination with FOH staff and guests.
  • Managed table turns to ensure short wait times for guests.
  • Communicated effectively over the phone for Togo orders and reservations. As well as coordinating deliveries for quick drive times, and meeting guest expectations.

Education

Diploma -

Tulsa School of Arts and Sciences
Tulsa, OK
05.2017

Skills

  • Time management and organization
  • Cleanliness and safety practices
  • Team collaboration
  • Customer service
  • Staff training and development
  • Effective communication skills
  • Decision-making and problem-solving
  • Product ordering knowledge
  • Restaurant/Bar management
  • Mathematics proficiency
  • Labor cost control
  • Cocktail preparation knowledge

References

References available upon request.

Timeline

Bar Manager

Noche Woodfired Grill & Agave Bar/Superfly Events
09.2024 - Current

Server/Bartender Trainer

The Tavern
02.2023 - 11.2024

Server/Bartender Trainer

Pub W
03.2019 - 03.2023

Server/FOH Staff

Outback Steakhouse
02.2016 - 03.2019

Diploma -

Tulsa School of Arts and Sciences

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