Summary
Overview
Work History
Skills
Timeline
Generic

Talley Jacob

Westville,NJ

Summary

Seasoned System Administrator with 9-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.

Overview

7
7
years of professional experience

Work History

Senior IT Systems Administrator

EEW AOS
09.2022 - 01.2024
  • Installed and configured network printers and other peripheral devices.
  • Diagnosed and resolved hardware and software issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Planned and implemented upgrades to system hardware and software.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and executed resolution for network and server issues.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Evaluated software products to determine compatibility with existing systems.
  • Developed and documented network policies, procedures and standards.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Implemented and maintained virtual private networks.
  • Identified and resolved network congestion issues and bottlenecks.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Performed network security design and integration duties.
  • Led server infrastructure development, quality assurance, staging and production systems.

Information Systems Technician

U.S Naval Nuclear Submarines
08.2016 - 08.2022
  • Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for end-users.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
  • Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.
  • Installed, modified, and repaired software and hardware to resolve technical issues with
  • Managed the deployment of critical software updates, ensuring minimal disruption to daily operations.

Division Leading Petty Officer

U.S Naval Nuclear Submarines
03.2022 - 07.2022
  • Developed comprehensive reporting procedures to track progress towards key performance metrics accurately.
  • Evaluated personnel performance, providing constructive feedback for continuous improvement initiatives.
  • Collaborated closely with senior leadership to align division goals with overarching organizational objectives.
  • Streamlined daily operations for improved efficiency through the development of standard operating procedures.

Internal Information Systems Auditor

U.S Naval Nuclear Submarines
06.2018 - 07.2022
  • Delivered valuable insights to executive leadership through detailed presentations of audit findings and recommendations for action steps.
  • Collaborated with IT teams to address identified risks and implement appropriate mitigation strategies.
  • Upheld company reputation for integrity and professionalism throughout all interactions with clients during audit engagements.
  • Ensured regulatory compliance by staying up-to-date with industry standards and adjusting audit practices accordingly.
  • Contributed to a positive organizational culture by working collaboratively with colleagues across various departments to achieve shared goals.
  • Protected sensitive client data by ensuring proper access controls were implemented across all systems reviewed during audits.
  • Mentored junior auditors as they developed their skills and knowledge in the field, fostering a supportive environment that encouraged team members to continuously strive for excellence.
  • Strengthened communication between IT professionals and non-technical stakeholders by translating complex audit findings into understandable terms for all parties involved.

IT Security Analyst

U.S Naval Nuclear Submarines
01.2018 - 07.2022
  • Simplified the process of rolling out security updates to end-users by creating an easy-to-follow update schedule and corresponding documentation.
  • Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
  • Conducted thorough risk assessments for proposed projects or changes in technology infrastructure, highlighting potential vulnerabilities before implementation could begin.
  • Established a robust patch management process that ensured timely updates to software and hardware components across the organization.
  • Identified areas requiring improvement through detailed analysis of past incidents, preventing future occurrences through targeted remediation efforts.

Sail Coordinator

U.S Naval Nuclear Submarines
02.2022 - 06.2022
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.

Linux System Administrator

U.S Naval Nuclear Submarines
05.2018 - 06.2022
  • Created and serviced administrator and user accounts on Linux-based systems, managing several deployments.
  • Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
  • Preserved system documentation accuracy via regular data updates and graphical refreshes.
  • Stayed up-to-date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
  • Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
  • Ensured high availability of critical systems by proactively monitoring server health and addressing potential issues before they escalated.

Skills

  • Teamwork and Collaboration
  • Quick Learner
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Network Troubleshooting
  • Adaptability and Flexibility
  • Self Motivation
  • Network configuration
  • Technical Troubleshooting
  • System Upgrades
  • Risk Assessment

Timeline

Senior IT Systems Administrator

EEW AOS
09.2022 - 01.2024

Division Leading Petty Officer

U.S Naval Nuclear Submarines
03.2022 - 07.2022

Sail Coordinator

U.S Naval Nuclear Submarines
02.2022 - 06.2022

Internal Information Systems Auditor

U.S Naval Nuclear Submarines
06.2018 - 07.2022

Linux System Administrator

U.S Naval Nuclear Submarines
05.2018 - 06.2022

IT Security Analyst

U.S Naval Nuclear Submarines
01.2018 - 07.2022

Information Systems Technician

U.S Naval Nuclear Submarines
08.2016 - 08.2022

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Talley Jacob