JACOB TERZOLI
San Pedro,California
Summary
Dynamic leader with a proven track record at Allied Universal Private Security, excelling in emergency response and team management. Leveraged strong communication skills and CCTV expertise to enhance team performance and ensure customer satisfaction. Achieved notable increases in efficiency and safety, demonstrating exceptional ability to collaborate with law enforcement and manage high-stress situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Private Security
Los Angeles, CA
02.2024 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained a positive and motivating work environment, leading to an increase in team morale.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Directed and supervised team of 28 employees in daily operations.
- Wrote and submitted reports on incidents such as medical emergencies, property damage, and use of force.
Social Media Photographer
Self-employeed
Los Angeles, CA
09.2022 - Current
- Performed maintenance tasks to keep equipment working properly.
- Saved and archived images and maintained master image library for future use.
- Built and maintained a strong relationship with Law Enforcement officers and departments in the Los Angeles Area.
- Cropped, manipulated, and performed color balance for final images.
- Reviewed sets of photographs to select best work.
- Deliver quality products within deadlines established by clientele.
Security Officer
Allied Universal Private Security
Los Angeles, CA
07.2022 - Current
- Conducted regular patrols in assigned areas
- Gained hands on experience with medical emergencies, and high profile incidents
- Worked along side with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Maintained daily logs of all activity occurring on the property
- Gained some experience covering/filling in for supervisors
Warehouse Worker and Delivery Driver
C.S. Industrial
Santa Fe Springs
09.2021 - 07.2022
- Pulling Orders
- Respond to emails
- Take Phone Calls
- Input Orders
- Load and Unload Trucks
- Operate A Forklift
- Deliver Orders
Photographer/Story Writer
LOUDLABS NEWS
Los Angeles
03.2018 - 06.2022
- Gathered footage of stories around Los Angeles County for local News Stations
- Interviewed witnesses on scenes
- Edited footage and wrote up stories to send to local News Stations
- Worked closely with Law Enforcement and Fire
Education
High School -
Port Of Los Angeles High School
CaliforniaSkills
- Good communication with co workers
- Emergency Response
- Public relations
- First Aid Certified
- CPR Certified
- Workplace Safety
- Customer Service
- De-Escalation Techniques
- CCTV experience
- Security team management
- Staffing and scheduling
- Emergency management
- Law enforcement collaboration
- AED certified
- Photography
- Video/photo editing
Certification
- CA Guard Card
- Baton Certification
- Pepper Spray Certification
- Handcuff Certification
- CPR and First Aid Certification
- Narcan Certification
- Exposed Firearm Permit
Timeline
Security Supervisor
Allied Universal Private Security
02.2024 - Current
Social Media Photographer
Self-employeed
09.2022 - Current
Security Officer
Allied Universal Private Security
07.2022 - Current
Warehouse Worker and Delivery Driver
C.S. Industrial
09.2021 - 07.2022
Photographer/Story Writer
LOUDLABS NEWS
03.2018 - 06.2022
High School -
Port Of Los Angeles High School
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