Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Authorized To Work
Languages
Timeline
Generic

Kabbal Gonzalez

Pennsauken,USA

Summary

I am a dedicated team player with 3 plus years of supervisory with proven leadership and communications skills. I have a follow-through and positive attitude that will allow me to achieve company targets.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Supervisor

Metro One LPSG
12.2025 - Current

• Made all personnel aware of the standard SOP at all locations

• Monitored the electric surveillance equipment

• Assigned areas for the guards to patrol and provided a check list of potential issues they should be on alert for

• Trained all new security

• Had a team of 12 guards

DSP (Direct Support Professional) Supervisor

Bancroft
12.2024 - Current
  • Ensure the safety of person served
  • Ensure daily routine and maintenance is completed during the time required
  • Properly restrain person served if they are a danger or threat to themselves or their peers.
  • Make sure each unit is cleaned during each shift
  • Adjust timesheet
  • Manage a group of 30 people
  • Help im crisis situations
  • Train new hires on how to properly intervene in crisis situations
  • Provided individualized support to clients in daily living activities, enhancing personal independence.
  • Facilitated communication between clients, families, and interdisciplinary teams to ensure comprehensive care delivery.
  • Trained and mentored new staff on best practices for client interaction and care procedures.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Loss Prevention Specialist

Amazon
10.2023 - 12.2024
  • Monitored CCTV and the sales floor to identify suspicious behavior or potential thieves
  • Conducted investigations into known or suspected shoplifters, vendor fraud, and internal employee theft.
  • Safely and legally detained suspected shoplifters following a strict corporate and legal protocols
  • Maintained detailed reports and collaborated with law enforcement and legal teams when it was necessary.
  • Performed regular saftey audits to identify any problem areas and merchandise shortages

Companion/Caregiver

Cooper University Hospital
09.2023 - 06.2024
  • Provided compassionate care and support to clients, assisting with daily living activities and enhancing their quality of life.
  • Developed personalized care plans in collaboration with healthcare professionals to meet individual needs and preferences.
  • Monitored and documented clients' health status, reporting any changes to family members and medical staff as necessary.
  • Assisted clients with mobility and physical exercises, promoting independence and physical well-being.
  • Trained new caregivers on best practices for patient care and safety protocols, fostering a culture of teamwork and support.
  • Maintained a clean and safe living environment for clients by performing light housekeeping and organizing personal items.
  • Implemented strategies to handle challenging behaviors and de-escalate situations with empathy and professionalism.

Quality Specialist

Octapharma Plasma
09.2021 - 08.2023
  • Developed and implemented quality assurance protocols to enhance product reliability and compliance.
  • Conducted regular audits and inspections to identify process inefficiencies and recommend corrective actions.
  • Collaborated with cross-functional teams to establish best practices and improve overall quality metrics.
  • Utilized statistical process control tools to analyze performance data and drive continuous improvement initiatives.
  • Trained and mentored staff on quality standards and procedures to foster a culture of quality within the organization.
  • Monitored and reported on key performance indicators to track progress and support decision-making processes.
  • Engaged with suppliers to ensure adherence to quality specifications and resolve any issues that arose.
  • Conducted training sessions on quality management systems, promoting awareness and adherence among employees.

Processing Technician

Octapharma Plasma
04.2019 - 09.2021
  • Collaborated with quality assurance teams of 15 implement testing protocols and maintain compliance with industry standards.
  • Monitored and adjusted machinery settings to optimize production efficiency and reduce downtime.
  • Executed precise processing techniques to ensure the quality and consistency of products.
  • Trained new team members on operational procedures and safety protocols, fostering a culture of safety and efficiency.
  • Conducted routine maintenance on processing equipment to minimize failures and extend machinery lifespan.
  • Participated in team meetings to discuss operational challenges and propose data-driven solutions.
  • Communicated effectively with management regarding production progress and potential challenges.
  • Monitored inventory levels and ensured proper storage of plasma products.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Conducted quality control checks to maintain compliance with health regulations.
  • Operated centrifuges and other equipment to separate blood components efficiently.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Maintained accurate records of donor information and plasma processing activities.

Education

Business Administration - Bachelor's degree

Southern New Hampshire University
Hooksett, NH
10-2025

Skills

  • Writing skills
  • Bookkeeping
  • Bank reconciliation
  • Data entry
  • Expense reports
  • Management
  • Accounts receivable
  • Office experience
  • FDA regulations
  • Client retention strategy
  • Data collection
  • Analytical thinking
  • Security system monitoring
  • Client interaction via phone calls
  • Computer skills
  • Crisis intervention
  • CMMS
  • Working with people with developmental disabilities
  • Cash handling
  • Facility security systems
  • Mental Health Counseling
  • Root cause analysis
  • Payroll management
  • Customer service
  • Customer complaint resolution
  • General ledger data entry
  • Microsoft Word
  • Executive administrative support
  • Hospitality
  • Languages
  • Time management
  • Behavioral health
  • Store management
  • Document management systems
  • Sales
  • Credit risk report
  • Workers' compensation
  • Analysis skills
  • HIPAA
  • Invoice dispute resolution
  • Report writing
  • Interpersonal skills
  • Supervising experience
  • QuickBooks
  • Microsoft Powerpoint
  • Client invoicing
  • Support Expert
  • Program management
  • Applicant-to-interview ratio tracking
  • Accounting
  • Windows
  • General ledger accounting
  • Customer data entry
  • Control charts
  • Administrative experience
  • Customer payment analysis report
  • Account reconciliation report
  • Aged receivables report
  • Team lead experience
  • Assistance Expert
  • Laboratory experience
  • Leadership
  • Accounting systems
  • Customer relationship management
  • SAP ERP
  • Background checks
  • Marketing
  • Quality audits
  • Microsoft Outlook
  • Senior care

Certification

  • Driver's License
  • SORA, 01/01/25, 01/01/26
  • CPR Certification, 09/01/25, 09/01/27
  • BLS Certification, 09/01/25, 09/01/27
  • First Aid Certification

Additional Information - Authorized To Work

US for any employer

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Security Supervisor

Metro One LPSG
12.2025 - Current

DSP (Direct Support Professional) Supervisor

Bancroft
12.2024 - Current

Loss Prevention Specialist

Amazon
10.2023 - 12.2024

Companion/Caregiver

Cooper University Hospital
09.2023 - 06.2024

Quality Specialist

Octapharma Plasma
09.2021 - 08.2023

Processing Technician

Octapharma Plasma
04.2019 - 09.2021

Business Administration - Bachelor's degree

Southern New Hampshire University
Kabbal Gonzalez