Jacob Tinsley
Farmersville,Texas
Summary
Dynamic and dependable professional with experience at Brookshire's Grocery, excelling in customer relationship management and complaint resolution. Recognized for efficiently bagging items and maintaining a positive attitude, ensuring customer satisfaction and loyalty. Proven ability to address needs proactively while maintaining a safe and clean shopping environment.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Brookshire's Grocery
06.2023 - Current
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
High School Diploma -
Lebanon Trail HighSchool
Frisco, TX05-2023
Skills
- Bagging proficiency
- Safety awareness
- Complaint resolution
- Problem resolution
- Floor cleaning
- Positive attitude
- Dependable and reliable
- Customer relationship management (CRM)
- Outgoing and friendly
- Effective communication
Timeline
Courtesy Clerk
Brookshire's Grocery
06.2023 - Current
High School Diploma -
Lebanon Trail HighSchool
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