Jacob Tipton

• Established rapport with patients through active listening, empathy, and non-judgmental interactions.
• Provided crisis intervention services as needed, intervening promptly to address immediate safety concerns and connecting individuals with appropriate care.
• Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
• Supported clients through crisis situations, utilizing de-escalation techniques and appropriate interventions to ensure safety.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

• Optimized resource allocation by developing thorough mapping and tracking systems for high-risk areas requiring frequent treatments.
• Ensured timely response to service requests by maintaining clear communication with clients and team members.
• Enhanced community safety through regular surveillance and monitoring of mosquito activity.
• Supported public health initiatives through the collection, identification, and submission of mosquito samples for disease testing.

Worked closely with members of HR to ensure that employees were following proper protocol.

Help make decisions about those who broke the rules and the consequences they would face

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Gathered shopping baskets and carts and relocated to designated areas.
• Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
• Collaborated with restocking team to ensure high-demand products were always available.