Jacob Trickel
Project Manager
Phoenix,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative knowledgeable about selling. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
8
8
years of professional experience
Work History
Project Manager
ProWest Roofing And Restoration
01.2021 - Current
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Assisted colleagues with their own lead generation tasks during peak times or when they needed support, contributing positively towards team success overall.
- Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.
- Utilized advanced negotiation tactics when closing deals or resolving disputes between parties involved in roofing projects.
- Generated new business through targeted marketing efforts, resulting in an increased client base.
Valet/Bellhop/Professional Chauffeur
Hyatt Hotels Corp
03.2017 - 01.2021
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
- Provided support in other areas such as bellhop duties when necessary, showcasing versatility within the hospitality environment.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Collaborated with other hotel staff to create seamless guest experiences from check-in to checkout.
Valet
Epic Valet
05.2016 - 02.2017
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.
- Facilitated smooth communication between guests and hotel services, coordinating special requests or accommodations as needed.
Education
High School Diploma -
Arcadia High School
Phoenix, AZ 05.2001 -
Skills
Sales Strategies
undefinedTimeline
Project Manager
ProWest Roofing And Restoration
01.2021 - Current
Valet/Bellhop/Professional Chauffeur
Hyatt Hotels Corp
03.2017 - 01.2021
Valet
Epic Valet
05.2016 - 02.2017
High School Diploma -
Arcadia High School
05.2001 -
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