Jacob Troncosa
Albuquerque
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Silversmith
Windfall
Albuquerque
11.2019 - Current
- personal business
- started in 2019
- handle everything a business needs to survive
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Silversmith
Premier Gold and Silver
Albuquerque
07.2019 - Current
- handled procurement and production
- worked with consumers to fulfill custom orders
- took care of shipping and receiving
- always making sure customers are happy,i always offer repairs for any work i’ve done.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manager
Thunderbird Supply Co
Albuquerque
06.2014 - 11.2019
- managed small team
- fulfilled orders that involved precision cutting of precious metals
- handled daily tasks including money deposits and procurement
- Developed and implemented safety protocols to enhance workplace safety.
- Coordinated logistics for timely delivery of products to clients.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bernalillo High
Bernalillo, NMSkills
- Jewelry design
- Metalworking techniques
- Production management
- Custom order fulfillment
Timeline
Silversmith
Windfall
11.2019 - Current
Silversmith
Premier Gold and Silver
07.2019 - Current
Manager
Thunderbird Supply Co
06.2014 - 11.2019
Bernalillo High