Summary
Overview
Work History
Education
Skills
Timeline
Kelly Beal

Kelly Beal

Seattle,WA

Summary

Dynamic and versatile professional with extensive experience as a Silversmith and Photographer, self-employed, and a successful 32 year career at FedEx. Excelled in customer service and project management, showcasing exceptional communication and critical thinking skills. Demonstrating an ability to enhance client satisfaction and streamline processes, significantly contributing to creative project success.

I am a dynamic, creative person with strong problem-solving skills and a proactive approach to new projects. Known for my adaptability, creativity, and results-oriented mindset with a joyful commitment to fulfilling my clients visions in jewelry or photography.

Overview

38
38
years of professional experience

Work History

Silversmith

Self
06.2005 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Organized and detail-oriented with a strong work ethic.


With both my Photography and Jewelry businesses I have learned a great deal about customer service, communication and deadline commitments. As well as managing the business end of both businesses.

Photographer

Self
01.2010 - 07.2023
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
  • Continuously improved technical skills by staying updated on industry trends and new equipment.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.

Dispatcher

FedEx
02.2015 - 12.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.

FedEx Courier

FedEx
05.1987 - 12.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Contributed to team success by actively participating in meetings about improving operational procedures.

Education

Bachelor of Arts - Sociology/Environmental Studies

St. Lawrence University, Canton, New York
06-1984
  • Extracurricular Activities: [Activity] Volunteered my photography skills to work at various animal rescue organizations in Eugene, Or. Photographing dogs in natural outdoor environments to enhance their adoptability.
  • Study Abroad: [Location], [Subject]St. Lawrence University Kenya Program. I spent a year living and working in Kenya, East Africa. Study involved living with various families that exemplified the migration from Tribal culture to Agricultural farm life to living in the city of Nairobi.


  • Night School: I spent 5 years taking night school classes in Jewelry and Silversmithing at the Universtiy of Oregon.

Skills

  • SILVERSMITH
  • Started my own Jewelry business and personal line of jewelry
  • On Facebook: Bealdesigns
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • PHOTOGRAPHER

    I started my own photography business:

    Kelly Beal Photography Weddings, Family Portraiture and Dog Photography

  • Facebook Page: Kelly Beal Photography
  • Photo editing
  • Adobe photoshop
  • Digital photography
  • Social media
  • Retouching and color correction
  • Advanced camera skills
  • Creative artistic vision
  • Project management
  • Visual storytelling
  • Social media promotion
  • Client communication
  • Creative vision
  • Image editing expertise
  • Superb attention to detail

Timeline

Dispatcher - FedEx
02.2015 - 12.2022
Photographer - Self
01.2010 - 07.2023
Silversmith - Self
06.2005 - Current
FedEx Courier - FedEx
05.1987 - 12.2022
St. Lawrence University - Bachelor of Arts, Sociology/Environmental Studies
Kelly Beal