Jacob Trykowski
Tallahassee,FL
Summary
Experienced team leader proficient in customer service and quality control across various sectors. Skilled in effective communication and employee training to enhance team performance. Demonstrated success in resolving operational issues and fostering collaboration for day-to-day success. Committed to maintaining high service standards and a positive work environment.
Overview
8
8
years of professional experience
Work History
Team Leader
Red Elephant Pizza & Grill
Tallahassee, FL
01.2024 - Current
- Supervised daily operations to enhance team collaboration in a fast-paced environment.
- Trained new staff on menu items and service standards to ensure operational efficiency.
- Maintained positive work environment, fostering teamwork among personnel.
- Resolved customer complaints effectively while upholding high service standards.
- Participated in regular meetings with senior leadership to provide team progress updates.
- Cultivated strong relationships with customers through proactive networking.
Operator Manager
Don's Tractor Service LLC.
Tallahassee, Florida
01.2019 - Current
- Managed daily operations for the service and repair of a variety of landscaping equipment.
- Supervised team of operators to ensure safety and efficiency in tasks.
- Oversaw inventory management to ensure availability of parts and supplies.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
- Ability to safely operate motor vehicles while hauling trailers and equipment.
Team Leader
Chic-Fil-A
Tallahassee , FL
03.2018 - 01.2024
- Implemented quality control measures to uphold company standards.
- Delivered training sessions to enhance employee effectiveness and address weaknesses.
- Conducted regular one-on-one meetings to review performance, set priorities, and provide feedback.
- Mentored newly hired employees on various company programs for successful onboarding.
- Maintained professionalism in stressful situations and diffused tense interactions.
Education
Bachelor of Science - Environmental Science & Policy
Florida State University
Tallahassee, FL12-2026
Associate of Arts -
Tallahassee Community College
Tallahassee, FL07-2024
High School Diploma -
Lawton Chiles High School
Tallahassee, FL06-2021
Skills
- Team leadership
- Team collaboration
- Employee training
- Expectation setting
- Effective communication
- Customer service
- Conflict resolution
- Quality control
- Equipment maintenance
- Operational supervision
References
References available upon request.
Timeline
Team Leader
Red Elephant Pizza & Grill
01.2024 - Current
Operator Manager
Don's Tractor Service LLC.
01.2019 - Current
Team Leader
Chic-Fil-A
03.2018 - 01.2024
Bachelor of Science - Environmental Science & Policy
Florida State University
Associate of Arts -
Tallahassee Community College
High School Diploma -
Lawton Chiles High School