Jacob Velasquez
Wantagh,NY
Summary
I offer top skills in customer service and cash handling paired with great communication abilities. Responsible and mature individual with 2.5 years of experience enhancing store operations. Recognized for building customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
Wantagh Fire Department
Wantagh, NY
06.2023 - Current
- Participated in regular drills and training sessions to keep skills up-to-date.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Keyholder
Lacrosse Unlimited
Wantagh, NY
08.2021 - 02.2024
- Performed opening and closing duties including counting money in the cash drawer, reconciling tills, and setting up registers for the next day's operation.
- Assisted in recruiting efforts by conducting interviews with prospective candidates.
- Resolved customer disputes quickly and efficiently while maintaining excellent customer service standards at all times.
- Provided training on cash register operations and customer service techniques to newly hired staff members.
Education
High School Diploma -
Gen Douglas Macarthur Senior High School
Levittown, NY06-2020
Some College (No Degree) - Digital Communications and Media
College of Mount Saint Vincent
The Bronx, NYSkills
- Good communication skills
- Customer Service
- Stock management
- Computer literate
Accomplishments
- Eagle Scout
Certification
- Certified in Hazardous Materials Operations
Languages
Spanish
Professional
Timeline
Volunteer Firefighter
Wantagh Fire Department
06.2023 - Current
Keyholder
Lacrosse Unlimited
08.2021 - 02.2024
High School Diploma -
Gen Douglas Macarthur Senior High School
Some College (No Degree) - Digital Communications and Media
College of Mount Saint Vincent