Jacob Villejoin

• Collaborated with team members to optimize workflow processes and enhance productivity levels.
• Conducted regular inventory counts to ensure accuracy and minimize discrepancies in stock levels.
• Trained new associates on operational procedures, safety protocols, and equipment usage effectively.

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Exceeded daily productivity goals through efficient task completion and strong time management skills.
• Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.

• Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
• Developed and trained new customer service representatives on the proper handling of customer inquiries
• Handled customer inquiries, answered questions, and resolved problems in a timely manner
• Performed sales analytics and provided recommendations that increased sales by $500,000