JACOB WALKER
Flowery Branch,GA
Summary
Seasoned Wedding Sales Manager with experience in selling, planning, executing and managing successful events. Strength lies in building strong relationships with clients, understanding unique needs and delivering customized solutions that exceed expectations. Demonstrated ability to apply strategic sales techniques to increase revenue consistently. Proven leadership skills, managing teams effectively to ensure seamless operations and top-notch service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wedding & Social Events Sales Manager
Lanier Islands Resort
Buford, Georgia
07.2023 - Current
- Meet with couples and give them a tour of our resort and venues.
- Inspected ceremony and reception sites to ensure they met client expectations before each site visit.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Introduce couples to their Catering Manager and vendors to ensure a smooth transition process.
Executive Meetings Manager
Lanier Islands Resort
Buford, Georgia
06.2022 - 07.2023
- Responded promptly to inquiries from clients regarding available dates or special requests related to their event needs.
- Developed detailed agendas, coordinated travel arrangements and ensured smooth running of all aspects of the meeting or event.
- Worked closely with various departments to coordinate activities and ensure successful outcomes of events.
- Managed logistics such as venue selection, catering services, audio and visual equipment setup and other necessary resources.
Intimate Wedding & Social Events Sales Manager
Lanier Islands Resort
Buford, GA
08.2021 - 06.2022
- Worked with couples and groups on events for 50 guests or less.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Complete Banquet Event Orders and Group Resumes in the Amadeus Sales Form System.
- Worked alongside coordinator and banquet team during planning process and day-of events.
Wedding & Social Events Administrator
Lanier Islands Resort
Buford, Georgia
08.2020 - 08.2021
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Worked alongside sales managers, catering managers, and banquet team to help plan and coordinate successful events.
Front Office Agent
Lanier Islands Resort
Buford, GA
08.2018 - 08.2020
- Assisted with check-in and check-out procedures for guests.
- Answered incoming calls to book hotel rooms, made reservations and provided information regarding amenities, rates and availability.
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
Education
Associate of Applied Science - Hotel, Restaurant And Tourism Management
Gwinnett Technical College
05.2020
Skills
- Customer-service oriented
- Excellent planner and coordinator
- Excellent communication skills
- Leadership and organization
- Multi-line telephone systems
- Critical thinker
- Filing and data archiving
- Articulate and well-spoken
Certification
- Event Coordinator
- Food and Beverage Management
- Hotel Management Specialist
- Travel Agency Operations
Timeline
Wedding & Social Events Sales Manager
Lanier Islands Resort
07.2023 - Current
Executive Meetings Manager
Lanier Islands Resort
06.2022 - 07.2023
Intimate Wedding & Social Events Sales Manager
Lanier Islands Resort
08.2021 - 06.2022
Wedding & Social Events Administrator
Lanier Islands Resort
08.2020 - 08.2021
Front Office Agent
Lanier Islands Resort
08.2018 - 08.2020
Associate of Applied Science - Hotel, Restaurant And Tourism Management
Gwinnett Technical College
- Event Coordinator
- Food and Beverage Management
- Hotel Management Specialist
- Travel Agency Operations
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