Jacob Walker
Flowery Branch,GA
Summary
Seasoned Catering Sales Manager with experience in planning, executing and managing successful catering events. Strength lies in building strong relationships with clients, understanding unique needs and delivering customized solutions that exceed expectations. Demonstrated ability to apply strategic sales techniques to increase revenue consistently. Proven leadership skills, managing teams effectively to ensure seamless operations and top-notch service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wedding Catering Sales Manager
Lanier Islands Resort
Buford, GA
07.2023 - Current
- Meet with couples and give them a tour of our resort and venues.
- Negotiated contracts with couples to ensure competitive pricing on food and beverages for catered events.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Executive Meetings Manager
Lanier Islands Resort
Buford, GA
07.2022 - 07.2023
- Responded promptly to inquiries from clients regarding available dates or special requests related to their event needs.
- Developed detailed agendas, coordinated travel arrangements and ensured smooth running of all aspects of the meeting or event.
- Worked closely with various departments to coordinate activities and ensure successful outcomes of events.
- Managed logistics such as venue selection, catering services, audio and visual equipment setup and other necessary resources.
Catering Sales Manager
Lanier Islands Resort
Buford, Georgia
09.2021 - 07.2022
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Did site tours with clients
- Created catering menus for social events and weddings while maintaining a cost-effective approach.
Wedding & Social Events Administrator
Wedding & Social Events Administrator
Buford, Georgia
09.2020 - 09.2021
- Company Overview: Legacy Lodge at Lanier Islands
- Communicate with clients and respond to inquiries, distribute contracts and process client payments, communicate with vendors, do site tours and sell, book and service events, complete Banquet Event Orders and Group Resumes in the Amadeus Sales Form System, book room blocks in Opera Reservations System, work alongside sales manager, catering manager, and banquet team to help plan and coordinate successful events
- Legacy Lodge at Lanier Islands
Legacy Kids Supervisor
Legacy Lodge at Lanier Islands
Buford, Georgia
10.2019 - 12.2020
- Supervise, plan, coordinate, and organize family holiday activities at hotel
Front Office Agent
Legacy Lodge at Lanier Islands
Buford, Georgia
08.2018 - 09.2020
- Check in and out guests and book overnight accommodations
- Provide information to guests regarding an overnight stay and amenities throughout the resort
- Spa receptionist; receive phone calls and book appointments for guests, do monthly inventory for Spa products
- PBX Operator; answer phone calls, fulfill in-house guest requests and communicate with valet, housekeeping, engineering and front office management
Education
AAS - Hotel, Restaurant and Tourism Management
Gwinnett Technical College
05.2020
Skills
- Customer-service oriented
- Excellent planner and coordinator
- Excellent communication skills
- Leadership and organization
- Multi-line telephone systems
- Critical thinker
- Filing and data archiving
- Articulate and well-spoken
Certification
- Event Coordinator, AAS
- Hotel, Food and Beverage Management, AAS
- Travel Agency Operations, AAS
Timeline
Wedding Catering Sales Manager
Lanier Islands Resort
07.2023 - Current
Executive Meetings Manager
Lanier Islands Resort
07.2022 - 07.2023
Catering Sales Manager
Lanier Islands Resort
09.2021 - 07.2022
Wedding & Social Events Administrator
Wedding & Social Events Administrator
09.2020 - 09.2021
Legacy Kids Supervisor
Legacy Lodge at Lanier Islands
10.2019 - 12.2020
Front Office Agent
Legacy Lodge at Lanier Islands
08.2018 - 09.2020
- Event Coordinator, AAS
- Hotel, Food and Beverage Management, AAS
- Travel Agency Operations, AAS
AAS - Hotel, Restaurant and Tourism Management
Gwinnett Technical College
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