Jacob Walton
Ocala,FL
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Manning Building Supplies Inc.
Ocala, Florida
05.2022 - 07.2023
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Developed strong customer relationships to encourage repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL05-2024
Skills
- Problem solving
- Computer skills
- Data analysis
- Team collaboration
- Decision-making
- Critical thinking
Timeline
Customer Service Representative
Manning Building Supplies Inc.
05.2022 - 07.2023
Associate of Arts - Business Administration
Santa Fe College
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