Jacob Weils
Summary
Proven leader with a track record of enhancing customer satisfaction and team efficiency at Brooks Brothers. Excelled in time management and leadership, fostering a positive environment and driving productivity. Skilled in communication and computer knowledge, consistently achieving high accuracy in fast-paced settings. Demonstrates reliability and a commitment to excellence, significantly contributing to repeat business and team success.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
Brooks Brothers Factory Outlet
11.2020 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
Team Lead
SkyZone Entertainment
05.2017 - 03.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Volunteered for park maintenance every weekend
Line Cook
Pizza Hut
11.2016 - 05.2017
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor of Police Science - Criminal Justice
SUNY Plattsburgh
640 Bay Rd, Queensbury, NY 1280405.2022
Associate of Science - Police Science - Criminal Justice
SUNY Adirondack
640 Bay Rd, Queensbury, NY 1280409.2020
High School Diploma -
Glens Falls Senior High School
Glens Falls, NY06.2018
Skills
Personal Skills
- Time Management
- Communication
- Typing
- Active Listener
- Responsibility
Professional Skills
- Teamwork
- Organization
- Leadership
- Reliability
Timeline
Sales Supervisor
Brooks Brothers Factory Outlet
11.2020 - Current
Team Lead
SkyZone Entertainment
05.2017 - 03.2020
Line Cook
Pizza Hut
11.2016 - 05.2017
Bachelor of Police Science - Criminal Justice
SUNY Plattsburgh
Associate of Science - Police Science - Criminal Justice
SUNY Adirondack
High School Diploma -
Glens Falls Senior High School
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