Jacob Wicker
Pocahontas,AR
Summary
Proven John Deere Service Technician at Greenway Equipment. Excelled in reducing workplace hazards and enhancing team skills through mentorship. Achieved high-quality standards in fast-paced environments, demonstrating exceptional troubleshooting and repair abilities. Willing to work hard to get jobs done and eager to learn and grow in other areas.
Overview
7
7
years of professional experience
Work History
John Deere Service Technician
Greenway Equipment
06.2018 - Current
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed repairs needed to keep equipment running.
Education
Associate of Applied Science - John Deere Technician Program
Arkansas State University Beebe
Beebe, AR05-2020
Skills
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Diagnostic testing
- Electrical systems
- HVAC systems
- Fast learning
Timeline
John Deere Service Technician
Greenway Equipment
06.2018 - Current
Associate of Applied Science - John Deere Technician Program
Arkansas State University Beebe
Similar Profiles
GRANT SCHAFFERGRANT SCHAFFER
Service Technician at Greenway EquipmentService Technician at Greenway Equipment
River OwensRiver Owens
Service Technician at Greenway EquipmentService Technician at Greenway Equipment
Diego ValenciaDiego Valencia
Wholesale Driver/Parts Specialist at Mercedes-Benz of Houston GreenwayWholesale Driver/Parts Specialist at Mercedes-Benz of Houston Greenway