Jacob Wiler

Motivated and adaptable team lead with cross-functional experience in both front-of-house and back-of-house operations at Chick-fil-A. Skilled in training new hires, resolving team member conflicts, and supporting managerial duties to ensure smooth daily performance and exceptional customer service. Known for strong communication, leadership, and problem-solving in fast-paced environments.

Driven by a passion for public health and nutrition, with long-term aspirations to work for the U.S. Food and Drug Administration (FDA). Committed to helping communities better understand what we consume and advocating for a healthier, more transparent future through food education and safety.

Earned ServSafe Certification, demonstrating a strong understanding of food safety, sanitation, and industry standards.Graduated high school early to pursue a college degree in Business Management, reflecting initiative, discipline, and long-term career focus.
Cross-trained in front-of-house and back-of-house roles at Chick-fil-A, gaining versatile experience in customer service, food preparation, and operational efficiency.
Promoted to Team Lead within one year, recognized for reliability and leadership in a fast-paced environment. Took on responsibilities such as training new hires, supporting the Manager on Duty, and helping foster a more mature, respectful workplace culture.

• ServSafe Manager Certification
  Issued May 2025 – Expires May 2030
  Earned through completion of a Culinary Arts course, demonstrating proficiency in food safety, sanitation, and industry-standard practices.

Marching Band Section Leader – Led peers in rehearsals and performances, demonstrating teamwork, discipline, and musical leadership.

Pep Band Member – Contributed to school spirit and community engagement through energetic performances at athletic events.
Stage Crew for Theater Productions – Supported plays and musicals by managing behind-the-scenes operations, including lighting, set changes, and technical support.
Participant in School’s Male Pageant Show – Took part in a fundraising event to support the Make-A-Wish Foundation in Richmond, showcasing confidence, creativity, and commitment to charitable causes.