Jacob Wilkerson
Webster
Summary
Dynamic and personable professional with a proven track record in delivering exceptional customer service while maintaining a positive demeanor. Skilled in thriving in high-traffic environments and proficient in handling vehicles with meticulous care and precision. Dedicated to fostering smooth and efficient operations that enhance the overall guest experience. Passionate about creating memorable interactions that leave a lasting impression.
Overview
3
3
years of professional experience
Work History
Valet
Eli Valet
Houston, TX
07.2025 - 03.2026
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Managed vehicle retrieval and parking efficiently during peak hours.
- Ensured the security of vehicles by implementing thorough inspection protocols.
- Trained new valet staff on operational procedures and customer interaction standards.
Cashier/Sales Associate
Finish Line
League City, TX
01.2025 - 06.2025
- Welcomed and greeted customers entering the store
- Assisted customers in selecting the right products for their needs
- Utilized product knowledge to recommend suitable items
- Processed transactions as a cashier
- Provided exceptional customer service to enhance the shopping experience
- Engaged with customers to promote store services and offerings
Cashier/Sales Associate
Finish Line
League City, TX
01.2025 - 06.2025
- Welcomed and greeted customers entering the store
- Assisted customers in selecting the right products for their needs
- Utilized product knowledge to recommend suitable items
- Processed transactions as a cashier
- Provided exceptional customer service to enhance the shopping experience
- Engaged with customers to promote store services and offerings
Host
Yard House
Friendswood
11.2024 - 04.2025
- Greeted and seated guests in a friendly and welcoming manner
- Ensured accuracy of orders and timely delivery of food and drinks
- Communicated effectively with guests to provide exceptional service
- Resolved guest concerns and issues promptly and professionally
- Engaged with guests to promote specials and menu offerings
- Adapted to different guest preferences and needs to enhance their experience
Host
Yard House
Friendswood
11.2024 - 04.2025
- Greeted and seated guests in a friendly and welcoming manner
- Ensured accuracy of orders and timely delivery of food and drinks
- Communicated effectively with guests to provide exceptional service
- Resolved guest concerns and issues promptly and professionally
- Engaged with guests to promote specials and menu offerings
- Adapted to different guest preferences and needs to enhance their experience
Backstock
Hollister Co
League City, TX
08.2023 - 07.2024
- Received stock from delivery trucks and organized it in backstock shelves
- Unwrapped and stored merchandise in an orderly manner
- Assisted customers by bringing out clothing items from the backstock area
- Communicated effectively with team members and supervisors
- Demonstrated problem-solving skills when faced with inventory challenges
- Adapted to changing work environments and tasks to meet customer needs
Backstock
Hollister Co
League City, TX
08.2023 - 07.2024
- Received stock from delivery trucks and organized it in backstock shelves
- Unwrapped and stored merchandise in an orderly manner
- Assisted customers by bringing out clothing items from the backstock area
- Communicated effectively with team members and supervisors
- Demonstrated problem-solving skills when faced with inventory challenges
- Adapted to changing work environments and tasks to meet customer needs
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX06-2028
Skills
- Customer service
- Communication skills
- Food service
- Time management
- Restaurant experience
- Leadership
- Cashiering
- Retail Sales
- Patience and composure
- Efficient work ethic
- Customer communication
- Clean driving record
Timeline
Valet
Eli Valet
07.2025 - 03.2026
Cashier/Sales Associate
Finish Line
01.2025 - 06.2025
Cashier/Sales Associate
Finish Line
01.2025 - 06.2025
Host
Yard House
11.2024 - 04.2025
Host
Yard House
11.2024 - 04.2025
Backstock
Hollister Co
08.2023 - 07.2024
Backstock
Hollister Co
08.2023 - 07.2024
Bachelor of Science - Computer Science
University of Houston
Dates
- 2025-01-01, 2025-06-30
- 2024-11-01, 2025-04-30
- 2023-08-01, 2024-07-31
- 2028-06-01