Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jacob Wilkins

San Diego,CA

Summary

Third-year Business Management student with a specialization in Entrepreneurship. Experience in inventory management, customer service, and communication after three years as a Barista. Identified 42 different doughnuts by name, as well as learning and crafting 23 different drinks within the first week. All while managing a daily volume of orders at an average pace of one minute per customer, serving about 90 early-morning coffee drinkers daily.

Overview

4
4
years of professional experience

Work History

Desk Assistant

San Diego State University
San Diego
08.2023 - Current
  • Answer calls and resolve any inquiries
  • Technically proficient in software like StarRez, Humanity, and Notify
  • Making students and guests feel welcome with polite welcomes and a daily poll for residents

Barista

Top Pot Doughnuts
Issaquah, WA
08.2019 - 12.2023
  • Managed money when operating tills
  • Initiated casual small talk with customers to ensure satisfaction and experience were a positive one
  • Multitasked by making coffee and taking orders simultaneously
  • Bagged donuts and made coffee in a fast-paced environment

Player/Golf Services

Fairwood Golf And Country Club
Renton, WA
06.2021 - 09.2021
  • Helped the process of tournaments by guiding 16 players to the correct holes and making sure no complications arose
  • Cleaned and organized golf carts and the course itself
  • Used personal judgment to decide best times to pick and refill range

Education

Bachelor of Science - Business Management with an emphasis in Entrepreneurship

San Diego State University
San Diego, CA
05.2025

Associate of Arts -

Green River Community College
Auburn, WA
05.2022

Skills

  • Reliability
  • Attention to detail
  • Effective communication
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Flexible and Adaptable

Timeline

Desk Assistant

San Diego State University
08.2023 - Current

Player/Golf Services

Fairwood Golf And Country Club
06.2021 - 09.2021

Barista

Top Pot Doughnuts
08.2019 - 12.2023

Bachelor of Science - Business Management with an emphasis in Entrepreneurship

San Diego State University

Associate of Arts -

Green River Community College
Jacob Wilkins