Rachel Crowell
Huntington
Summary
Organized and service-oriented professional with experience in front desk operations and childcare, demonstrating strong time management, interpersonal communication, and responsibilities. My roles have provided valuable insight into human interaction and individual needs.
Overview
5
5
years of professional experience
Work History
Desk Assistant
Marshall University
Huntington, WV
08.2023 - Current
- Assisted students with inquiries regarding academic resources and campus services.
- Managed front desk operations, ensuring a welcoming environment for visitors.
- Developed training materials for new desk assistants to enhance onboarding experience.
- Greeted guests in with friendliness and professionalism.
- Provided customer service, addressing inquiries promptly and professionally.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Properly distributed incoming mail to promote quicker response to client inquiries.
Babysitter
Hurricane, WV
05.2021 - 08.2022
- Supervised children's activities, ensuring safety and engagement in playtime.
- Adapted to children's needs and preferences, enhancing their overall experience.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Reassured children when upset providing emotional support and stability.
- Monitored children's activities to verify safety and wellbeing.
Education
Bachelor of Science - Psychology
Marshall University
Huntington, WV05-2026
Skills
- Time management
- Excellent communication
- Reliability
- Problem-solving
- Hospitality services
- Multitasking and organization
Timeline
Desk Assistant
Marshall University
08.2023 - Current
Babysitter
05.2021 - 08.2022
Bachelor of Science - Psychology
Marshall University