Danay Spencer
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Desk Assistant
Florida International University, FIU
08.2023 - 06.2024
- Maintained inventory of office supplies by monitoring usage patterns and submitting timely orders for replenishments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed 3 incoming calls and directed them to appropriate departments for timely resolutions.
Recreation Assistant
Reunion Resort And Golf Club
06.2022 - 06.2023
- Assisted in the development of recreation programs, activities and special events
- Ensured that equipment was properly maintained according to established policies and procedures
- Provided customer service and answered questions related to recreation activities
- Assisted with the setup of equipment for recreational activities
- Organized recreational events, such as sports tournaments and arts and crafts classes
- Monitored participants during recreational activities to ensure safety regulations were followed
Take-Out Server/Restaurant Hostess
Carrabba's Restaurant
08.2020 - 05.2022
- Contributed to team success by assisting colleagues during busy periods or covering shifts as needed.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Ensured prompt delivery coordination with drivers, resulting in improved overall efficiency for take-out services.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Biology
Florida International University
Miami, FLHigh School Diploma -
Ridge Community High School
Davenport, FL06.2020
Skills
- Team Leadership
- Teamwork and Collaboration
- Time Management
- Hard Worker
- Attentive Customer Service
- Great Time Management
Certification
CPR Certified
Timeline
Desk Assistant
Florida International University, FIU
08.2023 - 06.2024
Recreation Assistant
Reunion Resort And Golf Club
06.2022 - 06.2023
Take-Out Server/Restaurant Hostess
Carrabba's Restaurant
08.2020 - 05.2022
High School Diploma -
Ridge Community High School
CPR Certified
Bachelor of Science - Biology
Florida International University
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