Jacob Williams
North Andover,MA
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.
Overview
8
8
years of professional experience
Work History
Restaurant Busser
Burtons Grill
North Andover, MA
11.2020 - Current
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Provided assistance to other employees when needed during peak business hours.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Assistant Manager
Crunch Fitness
Haverhill, MA
04.2023 - 12.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Restaurant Busser
Joe Fish Seafood Restaurant and Bar
North Andover, MA
04.2016 - 03.2020
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Provided assistance to other employees when needed during peak business hours.
- Ensured that all areas were properly sanitized at the end of each shift.
- Swept floors and removed garbage from dining area.
Education
Associate of Arts - Sports Management
Southern New Hampshire University
Hooksett, NH05-2021
High School Diploma -
North Andover High School
North Andover, MA06-2019
Skills
- Cash Handling Experience
- Customer Service-Oriented
- Inventory Management
- Employee Scheduling
- Task Delegation
- Sales Growth
Timeline
Assistant Manager
Crunch Fitness
04.2023 - 12.2023
Restaurant Busser
Burtons Grill
11.2020 - Current
Restaurant Busser
Joe Fish Seafood Restaurant and Bar
04.2016 - 03.2020
Associate of Arts - Sports Management
Southern New Hampshire University
High School Diploma -
North Andover High School