Jacob Wilson
Pittsburgh,PA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operational excellence across multiple departments. Experienced in cross-functional collaboration and communication, applying a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring and empowering team to excel in performance.
Overview
9
9
years of professional experience
Work History
Project Manager II, Operations Training
Aurora Innovation, Inc.
08.2018 - Current
- Led a comprehensive overhaul and restructuring of multiple training programs through several iterations and across multiple states, including creation of new material and evaluation structure
- Developed, delivered, and maintained a system for tracking operator certifications while transitioning from developmental to commercial operations
- Coordinated stakeholder communications to ensure alignment and transparency through periods of rapid change
- Formerly acted as a hands-on instructor for over 150 new and transitioning operators through an evolving training pipeline
- Reliable point of contact for multiple teams across all locations with regards to current operational standards, policies, and new capabilities
- Adept at conveying complex information in a way that is easy to understand
AVOS Instructor
Adecco Onsite At Waymo
06.2016 - 06.2018
- Taught over 100 new team members correct procedures for all areas of operations
- Assisted with innovating and improving training program as operations scaled and testing duties changed
- Assisted with growth of training program as training groups scaled from individual hires to groups of 30
- Balanced daily operations duties, structured testing, and training needs, based on demand
Education
Bachelor of Arts - Psychology
University of California, Santa Cruz
Santa Cruz, CA05.2014
Skills
- Training
- Progress Tracking & Reporting
- Project Management
- Material Creation & Maintenance
- Demo Planning & Performance
- Public Speaking
- Proficient in Jira, Confluence, and Workday LMS
Timeline
Project Manager II, Operations Training
Aurora Innovation, Inc.
08.2018 - Current
AVOS Instructor
Adecco Onsite At Waymo
06.2016 - 06.2018
Bachelor of Arts - Psychology
University of California, Santa Cruz