Jacob Wise
Southwest Airlines
Hendersonville,TN
6
years of professional experience
Dedicated ramp agent with expertise in aircraft loading operations and safety compliance. Proven ability to streamline processes and enhance operational efficiency while maintaining high safety standards.
Work History
Ramp Agent
3 Years 9 Months- Coordinated aircraft loading and unloading operations, ensuring compliance with safety regulations.
- Monitored ramp activities to optimize turnaround times and enhance operational efficiency.
- Collaborated with ground crew to facilitate timely departure and arrival of flights.
- Conducted inspections of ramp equipment to maintain functionality and safety standards.
- Streamlined baggage handling processes, reducing delays and improving customer satisfaction.
- Implemented best practices for hazardous material handling during ramp operations.
- Provided exceptional support in adverse weather conditions, maintaining service continuity under pressure.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Shipping and Receiving Assistant
9 Months- Managed inbound and outbound shipments, ensuring accuracy in inventory records
- Operated forklifts and pallet jacks for efficient material handling
- Collaborated with team members to streamline shipping processes, enhancing workflow efficiency
- Assisted in maintaining accurate stock levels through regular inventory audits
- Trained new staff on safety protocols and operational procedures
- Implemented tracking systems for shipments, improving delivery reliability
- Coordinated with suppliers to resolve shipment discrepancies promptly
- Developed standard operating procedures for packaging processes, ensuring consistency and quality
- Optimized warehouse space utilization by rearranging storage areas according to product size, weight, and demand frequency patterns.
Warehouse Packer
1 Year 7 Months- Packaged orders efficiently, ensuring accuracy and adherence to quality standards.
- Operated material handling equipment, maintaining safety protocols during daily tasks.
- Collaborated with team members to streamline packing processes and improve workflow efficiency.
- Trained new employees on packing procedures and safety guidelines, enhancing team performance.
- Assisted in implementing process improvements that reduced packing time and increased productivity.
- Monitored packaging materials inventory, coordinating replenishment as needed to avoid delays.
- Developed and maintained organized workstations, contributing to a safer and more efficient environment.
Education
High School Diploma
Skills
Aircraft loading operations
Baggage management
Aircraft marshalling
Tug operation
Pushback and towing
Ramp service
Load management
Safety procedures
Safety compliance
Team collaboration
Problem-solving
Timeline
Ramp Agent
Southwest Airlines
11.2022 - 08.2026Read More
Shipping and Receiving Assistant
Nashville Wraps
10.2021 - 07.2022Read More
Warehouse Packer
Aladdin Temp-Rite
02.2020 - 09.2021Read More
Hendersonville High School
High School Diploma
Read More