Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Jacob Wittmann

Yukon,USA

Summary

Reliable, ethical and dedicated professional looking to become a key asset for a growth focused company on both individual and enterprise levels.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Overview

18
18
years of professional experience

Work History

Fulfillment Center Lead AFE Process Assistant

Amazon Fulfillment Center
01.2023 - Current
  • Managed 140 aa's during peak season. pushing more than 300,000 units in volume
  • Implemented process improvements to enhance inventory management accuracy.
  • Trained new team members on safety protocols and operational procedures.
  • Monitored performance metrics to identify areas for operational enhancement.
  • Collaborated with cross-functional teams to streamline fulfillment processes.
  • Developed training materials to support staff development initiatives.
  • Conducted regular audits of processes to ensure compliance with company standards.
  • Led initiatives to reduce errors in order processing and fulfillment activities.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak period.
  • Allocation of labor in AFE and Singles Departments
  • Coordinated daily operational tasks to optimize workflow efficiency.
  • Daily pack and sort side Apollo audits
  • Engage with AA’s that have accumulated TOT
  • Motivate and lead associates to achieve desired outcomes for productivity and quality
  • Remove operational barriers for associates to increase rate and quality KPIs

Fulfillment Center Problem Solve Process Assistant

Amazon Fulfillment Center
01.2022 - 01.2023
  • Developed training materials to onboard new staff, ensuring consistency in process adherence and quality standards.
  • Coordinated cross-functional communication to facilitate project alignment and timely issue resolution.
  • Analyzed workflow data to identify bottlenecks, implementing corrective actions that improved service delivery times.
  • Led initiatives to optimize resource allocation, enhancing overall productivity across multiple departments.
  • Mentored junior team members, fostering skill development and promoting a culture of continuous improvement.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.

Fulfillment Center Associate

Amazon Fulfillment Center
01.2019 - 01.2021
  • Responsible for offloading stock deliveries
  • Processing work orders
  • Locating merchandise
  • Packaging orders for shipment
  • Required to operate warehouse machinery including forklifts, cherry pickers, and pallet jacks

Store Manager

Kings Beauty & Fashion
01.2010 - 01.2019
  • Responsible for train, develop, and lead staff to ensure superior customer service & to perform at highest potential.
  • See optimal customer experience is achieved by ensuring excellent store appearance, maintaining high standards of merchandising, & coordinating special promotional activities as assigned.
  • Effectively oversee all store operations with an emphasis on maintaining within the assigned budget, controlling expenses, growing sales, and managing inventory.

Rigger Apprentice

Burkhalter Rigging Inc.
01.2008 - 01.2010
  • Align, level, and anchor machinery
  • Attach loads to rigging to provide support or prepare them for moving, using hand and power tools.
  • Signal or verbally direct workers engaged in hoisting and moving loads, in order to ensure safety of workers and materials
  • Test rigging to ensure safety and reliability

Education

High School Diploma -

United South Central High School
01.2004

Associate of Science -

Waldorf University
Forest City, IA
01.2006

Skills

  • Coaching & Mentoring
  • Customer Service
  • Problem Solving
  • Data-Driven Decision Making
  • Interdepartmental Relations
  • Critical Thinking
  • Assignment delegation
  • Workflow management
  • Safety management
  • Process improvement
  • Cross-functional collaboration
  • Client relationship management

Section name

  • Go to amazon learn and sign up for Six Sigma
  • Fix formatting- make every section match
  • Adjust bulletpoints to management perspective
  • Create Departments, Skills, Permissions section and move all non-relevant things there

Timeline

Fulfillment Center Lead AFE Process Assistant

Amazon Fulfillment Center
01.2023 - Current

Fulfillment Center Problem Solve Process Assistant

Amazon Fulfillment Center
01.2022 - 01.2023

Fulfillment Center Associate

Amazon Fulfillment Center
01.2019 - 01.2021

Store Manager

Kings Beauty & Fashion
01.2010 - 01.2019

Rigger Apprentice

Burkhalter Rigging Inc.
01.2008 - 01.2010

High School Diploma -

United South Central High School

Associate of Science -

Waldorf University

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Jacob Wittmann