Jacob Woyak
Stevens Point,United States
Summary
I am a highly motivated, hardworking individual. I have a positive attitude and a startup mindset.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Claim Representative I – Commercial Lines
Sentry Insurance
04.2023 - Current
- Utilized problem solving skills, strong attention to detail, time management
- Utilized knowledge internal systems and software.
- Prioritized tasks based on time sensitivity and severity
- Responsible for handling accident claims from start to finish
- Responsible for investigations to make determinations
- Leadership focused, using ability to make decisions
- Collaborated in a team environment, while also being independent
- Handled customers in a high stress/high volume environment
- Demonstrated capacity to intake immense amounts of information
Claim Representative – Entry Level – Commercial Lines
Sentry Insurance
08.2022 - 04.2023
- Utilized problem solving skills, strong attention to detail, time management
- Utilized internal systems and software
- Prioritized tasks based on time sensitivity and severity
- Responsible for handling accident claims from start to finish
- Responsible for investigations to make determinations
- Leadership focused, using ability to make decisions
- Collaborated in a team environment, while also being independent
- Handled customers in a high stress/high volume environment
- Demonstrated capacity to intake immense amounts of information
- Customer Service oriented role.
Claim Tech (Commercial Lines Operations)
Sentry Insurance
11.2019 - 08.2022
- Utilized Microsoft Office products to review and complete work items
- Utilized systems and software to pay medical bills, vender bills, appraiser bills, internal bills
- Handled Commercial Lines tasks as distributed throughout the team
- Handled inbound/outbound calls and email
- Handled customer inquiries, employee/coworker inquiries, department inquiries
- Handled new projects as needed by the department.
General Laborer, Line Tech
Kraft Heinz Company
02.2019 - 11.2019
- Leadership oriented and team focused role
- Responsible for decision making and instructing employees what to do and when to do it
- Responsible for running three machines, while performing maintenance and troubleshooting to have them run properly
- Kept track of product deadlines to run the correct product and amount of it
- Learned the position in a fast paced, loud environment
- Ability to do manual labor for long periods of time.
General Laborer - Temp to Hire
Manpower - Kraft Heinz Company
02.2019 - 06.2019
- Utilized strong attention to detail, quick thinking, and decision making
- Ability to focus for long periods of time
- Team oriented positions
- Learned many tasks in a fast paced, loud environment
- Demonstrated safety, using company standards and regulations to perform all jobs without incident
- Ability to do manual labor for long periods of time.
Security Officer
Allied Universal (AIG)
05.2016 - 02.2019
- Utilized strong attention to detail, quick thinking, and decision making
- Used ability to work independently, with strict responsibilities and guidelines
- Utilized computer hardware and software for position duties
- Customer service oriented role
- Responsible for training new employees.
- Was certified in CPR/AED/first aid
Supervisor/Trainer
Trigs (T. A. Solberg)
04.2014 - 12.2015
- Leadership oriented and team focused role
- Customer service focused position
- Responsible for decision making and instructing employees what to do and when to do it
- Responsible for training employees, handling call-ins, distributing work
- Kept track of products and amount of it
- Handled issues, emergencies, and notices in a timely matter.
Grocery Department Stocker
Trigs (T. A. Solberg)
12.2012 - 04.2014
- Utilized strong attention to detail, quick thinking, and decision making
- Ability to work independently while the position was also team oriented
- Ability to do manual labor for long periods of time
- Demonstrated safety, using company standards and regulations to perform all jobs without incident.
Front End Associate/Customer Assistance
Trigs (T. A. Solberg)
03.2009 - 12.2012
- Customer service focused role
- Utilized attention to detail
- Worked in a fast-paced environment
- Ability to do manual labor for long periods of time.
Education
BA 2 years unfinished in Graphic Design -
Rasmussen College-Wisconsin
Wausau, WI01.2017
BA 4 years unfinished in Media Studies -
UWSP
Stevens Point, WI01.2014
Skills
- Organizing and Prioritizing Work
- Reliability, Adaptability, and Flexibility
- Analytical Thinking
- Interpersonal Skills
- Professionalism
- Customer Service (10 years)
- Problem-Solving
- Attention to Detail
- Multitasking
- Decision-Making
- Time Management
- Team Collaboration
Certification
- Security Guard, 09/01/18, 09/01/20
- Class D Security License, 09/01/18, 09/01/20
- CPR & First Aid, 09/01/18, 09/01/20
Additional Information
References may be given upon request.
Groups
FBLA; joined Future Business Leaders of America during high school.
Awards
- Security Professional of the Month Award. Awarded for outstanding performance. 12/01/2018
- Portage County Police Department challenge coin. Assisted the Portage County Police Department. A rare award/medal that the Police department issues to good Samaritans who have done something exemplary. 12/01/2018
Timeline
Claim Representative I – Commercial Lines
Sentry Insurance
04.2023 - Current
Claim Representative – Entry Level – Commercial Lines
Sentry Insurance
08.2022 - 04.2023
Claim Tech (Commercial Lines Operations)
Sentry Insurance
11.2019 - 08.2022
General Laborer, Line Tech
Kraft Heinz Company
02.2019 - 11.2019
General Laborer - Temp to Hire
Manpower - Kraft Heinz Company
02.2019 - 06.2019
Security Officer
Allied Universal (AIG)
05.2016 - 02.2019
Supervisor/Trainer
Trigs (T. A. Solberg)
04.2014 - 12.2015
Grocery Department Stocker
Trigs (T. A. Solberg)
12.2012 - 04.2014
Front End Associate/Customer Assistance
Trigs (T. A. Solberg)
03.2009 - 12.2012
BA 2 years unfinished in Graphic Design -
Rasmussen College-Wisconsin
BA 4 years unfinished in Media Studies -
UWSP
Similar Profiles
Kelly CARPENTERKelly CARPENTER
Business Analyst/Product Owner at Sentry InsuranceBusiness Analyst/Product Owner at Sentry Insurance
Ryan DaceyRyan Dacey
Underwriter - Commerical Lines at Sentry InsuranceUnderwriter - Commerical Lines at Sentry Insurance
Maggie VasquezMaggie Vasquez
Claims Adjuster - Total Loss at Sentry InsuranceClaims Adjuster - Total Loss at Sentry Insurance
Kevin GarrettKevin Garrett
Security Operations Center Tier 1 Analyst at Sentry InsuranceSecurity Operations Center Tier 1 Analyst at Sentry Insurance
Megan DeuelMegan Deuel
Human Resources Generalist at TargetHuman Resources Generalist at Target