Senior year college student with multiple years' experience in coding fundamentals and project organization. Possesses solid background in conflict management and problem solving. Holds familiarity with IPV4 protocols with experience working directly with servers. Developed customer service skillset with handling clients and managing a project team. Able to communicate in a clear and concise manner in team environments.
- Involved with installation and assembly of servers
- Improved turnaround time by 4-7 business days for client requests
- Minimized server downtime from 4 hours to one hour
- Experience with IPV4/IPV6 solutions
- Direct responsibility over seven racks of servers
- Ran several events both virtually and in person
- Developed conflict management skills
- Worked with multiple teams to ensure proper event progression
- Direct management over multiple teams
- Ensured client satisfaction at corporate events (Capcom, SNK Corporation, Warner Bros.)