Rodolfo Carvache
Hopewell Junction
Summary
Dynamic IT professional with extensive experience at IBM, excelling in server troubleshooting and system maintenance. Proven ability to enhance performance through critical thinking and effective project management. Adept at collaborating with teams to resolve complex issues, ensuring optimal user connectivity and compliance with industry standards.
Overview
4
4
years of professional experience
Work History
Server Technician
IBM
Poughkeepsie
09.2025 - 01.2026
- Configured network settings to ensure reliable user connectivity.
- Troubleshot software issues, delivering timely technical support.
- Installed computer hardware and peripherals for client systems.
- Conducted routine maintenance on servers and equipment to optimize performance.
- Collaborated with team members to resolve complex technical challenges.
- Participated in team meetings to discuss server operations and project initiatives.
- Identified opportunities for system performance improvement through capacity planning efforts.
IT Test Technician
Geodis
Poughkeepsie
11.2024 - 08.2025
- Utilized proprietary software tools to reset, reconfigure, and refurbish hardware components, ensuring compliance with performance standards.
- Identified, debugged, and resolved hardware and software issues, documenting technical resolutions for future reference.
- Maintained detailed records in inventory management systems, tracking product lifecycle, movement, and status for audit readiness.
Signal Support Specialist (25U)
U.S. Army
Fort Gordon
01.2022 - 06.2022
- Operated and maintained secure voice and data communication systems.
- Applied cybersecurity best practices when managing classified and sensitive information.
- Troubleshot and repaired encrypted radios, satellites, and signal equipment to ensure confidentiality, integrity, and availability of data.
- Managed inventories of technical equipment with attention to secure storage and documentation.
- Participated in continued education around secure communications and threat response protocols.
Basic Combat Training
U.S. Army
Fort Jackson
10.2021 - 01.2022
- Developed strong attention to detail, critical in identifying potential security threats.
- Learned to handle high-stress, fast-paced environments similar to cyber incident response.
- Gained early exposure to secure communication principles and classified operations.
- Practiced chain-of-command discipline, vital for adhering to cybersecurity protocols.
Education
Bachelors of Science - Cyber Security
Southern New Hampshire University
Southern New Hampshire01.2026
Bachelors of Science - Computer Information System Security
DeVry University
Online01.2023
Skills
- Project management
- Public relations
- IT support and troubleshooting
- Time management
- Leadership
- Risk analysis and mitigation
- Critical thinking
- System maintenance
- Inventory management
- Incident response
- Hardware installation
- Technical support
- Team collaboration
- Server documentation
- Database administration
- Server troubleshooting
- Virtualization technologies
- Port security
Languages
- Spanish
- English, Fluent
- Spanish, Intermediate
References
References available upon request.
Timeline
Server Technician
IBM
09.2025 - 01.2026
IT Test Technician
Geodis
11.2024 - 08.2025
Signal Support Specialist (25U)
U.S. Army
01.2022 - 06.2022
Basic Combat Training
U.S. Army
10.2021 - 01.2022
Bachelors of Science - Cyber Security
Southern New Hampshire University
Bachelors of Science - Computer Information System Security
DeVry University