Jacob Yoder
Cedar Falls,IA
Summary
Hardworking waiter with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Watchful Lifeguard trained in observing water spots to verify safety of swimmers. Knowledgeable about lifeguard operations, safety guidelines and CPR and first aid. Conscientious individual commended for consistently spotting hazards and taking appropriate measures to prevent accidents.
Dependable and punctual lifeguard trained in pool monitoring and responsibilities. Successful history in water rescue techniques and enforcing safety regulations. Strong communicator with attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Cheddars Cafe
Cedar Rapids, IA
11.2023 - Current
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Internship Physical Therapist
Millenium
Cedar Falls , IA
08.2023 - 12.2024
- Assisted patients with activities of daily living, such as ambulation and transfers.
- Demonstrated safe techniques for handling and positioning patients during exercise or therapy sessions.
- Evaluated the effectiveness of treatments by observing responses to interventions.
- Administered electrical stimulation using ultrasound machines or TENS units when needed.
- Maintained professional relationships with coworkers, supervisors, colleagues, vendors and other members of the healthcare team.
Lifeguard
Aquatic falls center
Cedar Falls , IA
05.2018 - 08.2023
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Assisted with orientation sessions for new lifeguards in training.
- Maintained neat and clean pool area and clean water.
Education
Associate of Applied Science - Exercise Science
Kirkwood Community College
Cedar Rapids, IA05-2024
Skills
- Excellent socialization skills
- Ability to program solve
- Able to measure limitations and a-dresses problems in clients
- Motivator for clients
Certification
- Concussion in Sports
- Sudden Cardiac Arrest
- ACL Injury Prevention
- American Red Cross CPR
Church
Waterloo worship center since birth
Volunteer Experience
- American Red Cross Blood Donor 2022Little Pirates Soccer Camp Assistant | Spring 2021Little Pirates Wrestling Camp Assistant | Winter 2018, 2019Little Pirates Football Camp Assistant | Fall 2018, 2019
Timeline
Restaurant Waiter
Cheddars Cafe
11.2023 - Current
Internship Physical Therapist
Millenium
08.2023 - 12.2024
Lifeguard
Aquatic falls center
05.2018 - 08.2023
Associate of Applied Science - Exercise Science
Kirkwood Community College