Jacob Young
Griffin,GA
Summary
Seasoned Operations Manager and talented leader with 16 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
Work History
Inbound Coordinator
The Home Depot Distribution Center
01.2020 - Current
- Integrated warehouse operations with existing and new business processes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff of 20+ associates maintained efficiency in fast-paced environment.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Operations Manager
The Home Depot Inc
08.2016 - 10.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Logistics Manager
Harbor Freight Tools USA
10.2019 - 01.2020
- Directed shipping and receiving of a wide range of products daily.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained, and developed logistics personnel to achieve high-performing teams.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Kept corporate departments and customers updated on critical shipments.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Receiving Supervisor
The Home Depot Inc
04.2007 - 08.2016
- Prepared incident reports and gathered data when accidents occurred on the receiving floor.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Kept detailed records of product influx and inventory for monthly, quarterly, and yearly reports.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
GED -
Southern Crescent Technical College
Griffin, GASkills
- Strong Organization
- Warehouse Operations
- Cross-Functional Teamwork
- Shipping and receiving
- Safety Management
- Hazardous Material Storage
Accomplishments
- Supervised a team of 20+ staff members.
- Multiple leader of the Month awards
- Achieved reduction of safety incidents through effectively serving on the infocus safety team.
Timeline
Inbound Coordinator
The Home Depot Distribution Center
01.2020 - Current
Logistics Manager
Harbor Freight Tools USA
10.2019 - 01.2020
Operations Manager
The Home Depot Inc
08.2016 - 10.2020
Receiving Supervisor
The Home Depot Inc
04.2007 - 08.2016
GED -
Southern Crescent Technical College