Jacobia Colts
Boynton Beach,FL
Summary
Seasoned site supervisor and talented problem solver with strong time management and technical abilities. Offering several years of experience in the field overseeing work, maintaining safety and improving operations.
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Site Supervisor
Allied Universal Security
Boynton Beach, Florida
06.2023 - 08.2025
Customer Service Representative
One oak home improvement
Boynton Beach, Florida
01.2023 - 05.2023
- Assisted customers with product inquiries and service requests.
- Processed customer orders and returns efficiently.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained accurate records of customer interactions in database systems.
- Handled multi-channel communications including phone, email, and live chat.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
Education
Certified Phlebotomist - Phlebotomy
Medical Training of The Palm Beaches
Riviera Beach, FL 03.2026 - 03.2026
Lake Worth Community Much School
Lake Worth, FlSkills
- Time management
- Record keeping
- OSHA compliance
- Venipuncture techniques
- Specimen labeling procedures
- Laboratory procedures understanding
- Order of draw
- Blood collection
- Excellent customer service
Timeline
Certified Phlebotomist - Phlebotomy
Medical Training of The Palm Beaches
03.2026 - 03.2026
Site Supervisor
Allied Universal Security
06.2023 - 08.2025
Customer Service Representative
One oak home improvement
01.2023 - 05.2023
Lake Worth Community Much School