Jacob Lucky Khanye

• Managed timely and effective replacement of damaged or missing products.
• Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
• Assisted customers in navigating company's products and services, enhancing their overall experience.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Successfully calmed anxious pets during the bathing process using proven soothing techniques.

Picking college students from designated points to the college.

• Coordinated with team members and remained flexible in work scheduling to meet service needs.

Fetching students from the college back to their residential areas.

Co-ordinating the college manager and students about events arrangements.

Ensuring the vehicle is always clean and maintained accordingly.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.