- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Built several custom PCs from scratch and upgraded existing systems for improved performance
- Diagnosed and repaired over a dozen hardware and software issues on personal and family computers
- Configured and maintained multiple Windows operating systems, including Windows 98, 7, 10, and 11
- Set up a room-to-room router network at home, optimizing connectivity for multiple devices
- Assisted peers and coworkers with POS, monitor, and software issues, ensuring operational efficiency
- Learned and applied troubleshooting techniques independently to solve complex technical problems
Jacob Mozingo
Odenville
Summary
Detail-oriented professional with strong multitasking and technological troubleshooting skills. Proven ability to manage customer interactions and ensure satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Olive Garden To-GO Specialist
Darden Restaurants, Olive Garden
Prattville, AL
03.2024 - Current
- Processed To-Go orders efficiently, ensuring accuracy and timeliness for customer satisfaction.
- Collaborated with kitchen staff to coordinate meal preparation for To-Go services.
- Utilized point-of-sale systems to manage transactions and track order status effectively.
- Trained new team members on To-Go procedures and customer service standards.
- Assisted in troubleshooting POS and monitor issues to ensure smooth operations.
- Provided tech support for software and hardware issues encountered during high-volume service hours.
- Developed problem-solving skills and technical troubleshooting under pressure.
MST
Lowe's
Prattville, AL
05.2022 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided customer support, handled hardware inquiries, and maintained equipment.
- Gained experience working with hardware and assisting customers with technical questions.
Screen/Sign Printing
Vinyltech Signs & Decals
Prattville, AL
02.2022 - 05.2022
- Operated and maintained older printing machinery, performing minor technical repairs and maintenance.
- Demonstrated strong time management skills while meeting strict deadlines in a fast-paced setting.
Education
High School Diploma -
Autauga Academy
Prattville, AL05-2021
Skills
- CompTIA A (In-Progress)
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Flexibility
- Professionalism
- Technological Troubleshooting
- Reliability
Interests
Timeline
Olive Garden To-GO Specialist
Darden Restaurants, Olive Garden
03.2024 - Current
MST
Lowe's
05.2022 - 04.2024
Screen/Sign Printing
Vinyltech Signs & Decals
02.2022 - 05.2022
High School Diploma -
Autauga Academy