Jacob O, Mercado Lourido
10475 Gandy Blvd. 2401 Saint Petersburg
Summary
With a proven track record at Dover Benedict Group, I excelled in streamlining maintenance processes and leading teams to enhance productivity and customer satisfaction. Skilled in troubleshooting and teamwork, I effectively managed resources, achieving significant efficiency improvements. My bilingual ability and dedication to continuous improvement have consistently driven success in facilities maintenance and team supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Tortuga Pointed
08.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
Maintenance Technician
Compton Place Associates
06.2022 - 07.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Maintenance Supervisor
Dover Benedict Group
01.2022 - 06.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Supervised 6 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
Maintenance Technician
Garden Hills Apartments
01.2020 - 12.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Positively engaged with customers and maintained professional appearance as company representative.
Painter
Painting by Marge
08.2013 - 03.2019
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Removed wallpaper and sanded surfaces to prepare for paint application.
- Repaired drywall and plaster prior to painting.
- Utilized brushes and rollers to create various textures.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
- Interacted with clients to report progress and verify timetable for completed work.
Skills
- Time management
- Costume Service
- Troubleshooting
- Electricity
- HVAC
- Plumbing
- Bilingual
- Teamwork
- Continuous improvement
- Team supervision
- Facilities maintenance
- Maintenance recordkeeping
Certification
- Hvaxc License
- CPO
- Fire Watch Certification
- GE and Whirlpool Certification
Timeline
Maintenance Technician
Tortuga Pointed
08.2024 - Current
Maintenance Technician
Compton Place Associates
06.2022 - 07.2024
Maintenance Supervisor
Dover Benedict Group
01.2022 - 06.2022
Maintenance Technician
Garden Hills Apartments
01.2020 - 12.2021
Painter
Painting by Marge
08.2013 - 03.2019
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