Jacob Greenlaw
Grass Valley,CA
Summary
Motivated retail and business professional bringing 4 years of entrepreneurial experience. Dedicated and personable with great experience in managing administrative and sales operations and personnel.
Overview
10
10
years of professional experience
Work History
Owner of a E-commerce Online Stores
Myself, Ebay, Amazon
05.2019 - 06.2024
- Built and managed eBay store with 100+ items since 2018
- Achieved Top-Rated Seller status within the first 3 months, with monthly sales averaging 3K, consistent ROI of 300%, and 100% positive feedback rating since 2018. Shipped an average of 40 packages monthly domestically and internationally. Item return rate consistently less than 1%
- communicated with eBay customers on an on-going basis to answer questions, resolve disputes, provide further details about items for sale, and collect payment.
- Efficiently managed inventory of 100+ items, with a constant flow of units in and out of storage. Consistently generated sales to keep inventory flowing. Managed inventory using Excel spreadsheets.
Retail Sales Associate
Sprint Corp.
03.2017 - 04.2019
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Increased business sales utilizing top down selling, five minute friend, and zone selling knowledge.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Generated brand awareness and positive product impressions to increase sales.
Shift Leader
Jamba Juice
05.2015 - 01.2017
- Assigned daily tasks to employees and monitored activity and task completion.
- Coached team members in techniques necessary to complete job tasks.
- Ensured a safe working environment by following all safety procedures, policies and regulations.
- Stocked and replenished merchandise according to store merchandising layouts.
Host
Mary's Pizza Shack
05.2014 - 05.2015
- Served beverages, breads and butter and replenished items as necessary.
- Affected quick resolutions to customer problems and brought in management when needed.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Answered telephones and completed financial transactions for other team members.
Education
High School Diploma -
Napa High School
Napa, CA2016
Skills
- Excellent communication skills
- Strong work ethic
- Personable
- Computer literate
- Retail sales
- Great multi-tasker
- Interactive Management
Timeline
Owner of a E-commerce Online Stores
Myself, Ebay, Amazon
05.2019 - 06.2024
Retail Sales Associate
Sprint Corp.
03.2017 - 04.2019
Shift Leader
Jamba Juice
05.2015 - 01.2017
Host
Mary's Pizza Shack
05.2014 - 05.2015
High School Diploma -
Napa High School
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