Jacob T. Sanford
Naperville,IL
Summary
Four years’ work experience in service industry, and more recently 2 years of experience in supply chain and logistics. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial business. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Accumulated multiple administrative and computer skills through work experience and educational career. Demonstrated a motivated attitude and knowledge in business software, such as SAP, and other logistics management systems.
Overview
8
8
years of professional experience
Work History
Senior Outbound Carrier Representative
C.H. Robinson
10.2021 - Current
- Responsible for sourcing origin dray capacity in multiple markets across the US, including Chicago, Atlanta, and Memphis
- Consistently met or exceeded personal metric goals through providing quality service and timely pick ups
- Demonstrated an ability to forge quality relationships with carriers in multiple markets
- Communicated with customers and carriers to provide constant market updates and work towards efficient ways to service new and existing business
- Promoted to Senior in less than 2 years
Fresh Associate
Walmart
06.2018 - 08.2019
- Worked with multiple logistics management systems
- Coordinated product rotation according to expiration date and quality parameters.
- Often worked without supervision and had to distribute my time well to ensure all the tasks for the day were done before the end of each shift
Experience Supervisor
Dairy Queen
06.2015 - 08.2017
- Experience with team management through leading team members by assigning tasks
- Trained several employees through on-the-job training
- Handled multiple tasks simultaneously to ensure workflow continued smoothly
Education
Bachelor of Science - Marketing & Logistics Management
Central Michigan University
Mount Pleasant, Michigan05.2021
Skills
- Proficient with MS Word, Excel, PowerPoint
- Presented the ability to filter important data from extraneous information
- Demonstrated excellent writing skills in writing that requires extensive research
- Displayed great analytical skills, pertaining specifically to statistics and math fields
- Ability to present information in front of an audience effectively
- Exhibited the ability to present results of extensive research through Engineering Design and Development class
Timeline
Senior Outbound Carrier Representative
C.H. Robinson
10.2021 - Current
Fresh Associate
Walmart
06.2018 - 08.2019
Experience Supervisor
Dairy Queen
06.2015 - 08.2017
Bachelor of Science - Marketing & Logistics Management
Central Michigan University
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