Jacob W. Huebner
Product Manager
Chesterfield,MO
Summary
Sr. Product Manager guiding authentication, AI API integration, and web and mobile product delivery for enterprise platforms. Leads Agile roadmaps, coordinates cross-functional teams, and uses fraud and OTP success rate analysis to shape product decisions and client onboarding. Presents progress to executive leadership and resolves client issues with technology partners.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Senior Product Manager - Technical
Mastercard
04.2024 - Current
- Define product requirements and translate business needs into clear technical user stories.
- Align engineering, operations, and business partners on priorities, scope, and delivery timelines.
- Review product issues and identify practical solutions using analytical problem solving skills.
- Maintain release readiness by tracking dependencies, risks, and open items through delivery cycles.
Sr. Product Manager - Contract
Capital One
05.2022 - 01.2024
- Oversaw all product development for SMS One Time Password (OTP) authentication method for Enterprise Capital One.
- Integrated AI toolset via new APIs to evaluate customer verbal responses in support of authentication.
- Onboarded Enterprise Capital One clients to new authentication platform.
- Monitored product success by assessing cyber statistics, including fraud rates, across all lines of business.
- Troubleshooted OTP client issues by collaborating with technology teams in timely manner.
- Planned product roadmap and managed ALM using Jira and Confluence.
- Created and presented PowerPoint slides to executive leadership revolving around ongoing projects.
- Conducted data analysis involving fraud, OTP success rates, and overall product impact
Digital Product Manager
Wells Fargo Advisors
04.2019 - 05.2022
- Managed and provided web-based financial solutions to 70 smaller client firm sites that use Wells Fargo Advisors (WFA) trading platform in white-label solution by leading development efforts with Agile team.
- Planned product roadmap and backlog between key stakeholders and IT to help deliver finished products.
- Collaborated with design teams to incorporate user friendly solutions for trading platform.
- Supported client portal to fix production issues and make site enhancements to login authentication, profile preferences, and overall UX.
- Oversaw third-party bill payment site to allow clients to pay monthly bills.
- Directed annual tax download project to allow clients to download tax data via TurboTax and CSV.
Digital Business Analyst
Wells Fargo Advisors
09.2016 - 04.2019
- Transitioned vendor to be new third-party hosted site for client account aggregation platform located within WFA client site.
- Developed go-to-market strategies for newly released software products for clients.
- Gathered technical requirements to develop user stories for Wells Fargo Advisors client site using Agile methodology while grooming backlog and prioritizing stories in each sprint.
- Maintained professional work relationships with third-party vendors as main contact for digital third-party initiatives.
Business Transition Consultant
Wells Fargo Advisors
04.2013 - 09.2016
- Provided expertise to newly hired Financial Advisors in transition of their clients’ accounts.
- Traveled to branches across country to welcome Financial Advisors while walking them through and establishing clear set of processes to allow seamless transition to WFA.
- Streamlined process of opening new accounts while troubleshooting any problems that may arise.
Financial Advisor
Axius Financial
06.2012 - 03.2013
- Managed clients’ portfolios with ongoing investment and market analysis.
- Analyzed clients’ income, expenditures, and goals to develop unique financial plans.
Education
Bachelor of Science - Finance
Missouri State University
Springfield, MO 08.2008 - 05.2012
Skills
Product development & management
Story & release planning via Agile (JIRA & VersionOne)
Stakeholder relationship management
Analytical & problem solving skills
Team Collaboration
Timeline
Senior Product Manager - Technical
Mastercard
04.2024 - Current
Sr. Product Manager - Contract
Capital One
05.2022 - 01.2024
Digital Product Manager
Wells Fargo Advisors
04.2019 - 05.2022
Digital Business Analyst
Wells Fargo Advisors
09.2016 - 04.2019
Business Transition Consultant
Wells Fargo Advisors
04.2013 - 09.2016
Financial Advisor
Axius Financial
06.2012 - 03.2013
Bachelor of Science - Finance
Missouri State University
08.2008 - 05.2012