Jacob Greer
Corbin,KY
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Overview
13
13
years of professional experience
Work History
SEVP, Chief Operating Officer
First National Bank of Manchester
01.2018 - Current
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Chief Technology Officer
First National Bank of Manchester
08.2016 - 01.2018
- Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
- Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
- Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
Bookkeeper
First National Bank of Manchester
09.2015 - 08.2016
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
IT Help Desk Technician
Eastern Kentucky University
01.2013 - 09.2015
- Configured hardware, devices, and software to set up work stations for employees.
- Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.
Bartender
Breadwinners Cafe & Bakery
01.2012 - 01.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Master of Science - Computer And Information Systems Security
University of The Cumberlands
Williamsburg, KY08.2016
Bachelor of Arts - Philosophy And Logic
Eastern Kentucky University
Richmond, KY08.2015
Skills
- Operations Management
- Strategic Planning
- Process Improvement
- Contract Negotiation
- Performance Management
- Cost savings and reduction
- Risk Management
- Management Team Leadership
- Approachable leader
- Program Oversight
Timeline
SEVP, Chief Operating Officer
First National Bank of Manchester
01.2018 - Current
Chief Technology Officer
First National Bank of Manchester
08.2016 - 01.2018
Bookkeeper
First National Bank of Manchester
09.2015 - 08.2016
IT Help Desk Technician
Eastern Kentucky University
01.2013 - 09.2015
Bartender
Breadwinners Cafe & Bakery
01.2012 - 01.2013
Master of Science - Computer And Information Systems Security
University of The Cumberlands
Bachelor of Arts - Philosophy And Logic
Eastern Kentucky University