Summary
Overview
Work History
Education
Skills
References
Timeline
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Jacorey Williams

High Point,NC

Summary

Dynamic Operator Technician with proven expertise at Ecofibre in machine operation and troubleshooting. Recognized for enhancing production efficiency and fostering teamwork. Skilled in warehouse logistics and inventory organization, I excel in delivering exceptional service while mentoring new associates, ensuring a high-performance environment. Committed to achieving operational excellence and safety standards.

Overview

5
5
years of professional experience

Work History

Operator Technician

Ecofibre
Greensboro, North Carolina
07.2024 - Current
  • Operated machinery to ensure smooth production processes.
  • Monitored equipment performance and reported issues promptly.
  • Collaborated with team members to meet daily production goals.
  • Assisted in training new operators on equipment usage and safety practices.
  • Troubleshot minor mechanical problems during production runs.
  • Cleaned work area at end of shift ensuring all tools were returned to their proper place.

Warehouse Associate

Big Rock Sports
03.2023 - 12.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Lead Customer Service Associate

Zips Car Wash
Rockingham, North Carolina
09.2020 - 02.2023
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Certification - Cybersecurity

Google Cybersecurity Certificate Program
Online
09-2025

High School Diploma -

Richmond Senior High School
Rockingham, NC
07-2019

Skills

  • Assembly and Production
  • Freight labeling
  • Lifting and sorting
  • Merchandise Staging
  • Warehouse Logistics
  • Product Verification
  • Inventory Counting
  • Order Picking and Processing
  • Labeling and Boxing
  • Machine operation
  • Pallet jack operations
  • Forklift Operations
  • Inventory Organization

References

References available upon request.

Timeline

Operator Technician

Ecofibre
07.2024 - Current

Warehouse Associate

Big Rock Sports
03.2023 - 12.2023

Lead Customer Service Associate

Zips Car Wash
09.2020 - 02.2023

Certification - Cybersecurity

Google Cybersecurity Certificate Program

High School Diploma -

Richmond Senior High School

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