Summary
Overview
Work History
Education
Skills
Timeline
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Jacoreyus Demps

Lakeland

Summary

Dynamic leader with a proven track record at Big Brother Big Sister of America, excelling in program management and mentoring initiatives. Skilled in performance tracking and conflict resolution, I drive team success and foster growth, ensuring high-quality outcomes and client satisfaction. Committed to continuous improvement and operational excellence.

Overview

4
4
years of professional experience

Work History

Youth Team Manager / Leader

Big Brother Big Sister of America
Lakeland
08.2024 - Current
  • Directed mentoring initiatives, managing groups of children while providing one-on-one guidance.
  • Designed and implemented educational and recreational programs to promote growth.
  • Partnered with parents/guardians to address developmental needs.
  • Oversaw program goals, tracked progress, and motivated participants toward success.

Sales Manager

Lakeland AutoMall
Lakeland
01.2024 - 08.2024
  • Supervised sales operations for Ford automobiles, ensuring revenue growth.
  • Trained and managed sales team members to consistently meet/exceed quotas.
  • Oversaw customer consultations, financing options, and warranty sales.
  • Monitored CRM records, sales performance, and client retention strategies.

Shift Manager

Red Lobster
Lakeland
07.2023 - 01.2024
  • Led front-of-house operations, managing staff performance during peak hours.
  • Ensured timely and accurate order delivery while resolving customer issues.
  • Monitored compliance with health, food safety, and service standards.
  • Supervised scheduling, teamwork coordination, and POS transactions.

Server / Bartender

Applebee's
Tampa
08.2022 - 07.2023
  • Delivered exceptional customer service in a casual dining environment.
  • Handled food/beverage orders, POS transactions, and guest relations.
  • Assisted with team coordination and maintaining restaurant standards.

Server / Bartender

Tampa Yacht & Country Club
Tampa
06.2021 - 07.2022
  • Provided luxury dining service to over 200 VIP guests.
  • Built long-term client relationships in a high-end hospitality environment.
  • Maintained service flow, cleanliness, and customer satisfaction.

Education

Bachelor - Marketing

Southeastern University
Lakeland, FL

High school or equivalent -

Gaither High School
Tampa, FL

Skills

  • Sales team leadership
  • Program management
  • Sales training
  • Team leadership
  • Performance tracking
  • Customer relationship management
  • Revenue growth
  • Conflict resolution
  • Staff scheduling
  • Effective communication
  • Problem solving
  • Mentoring initiatives
  • Client retention strategies
  • Service quality enhancement
  • Motivational techniques
  • Educational program design
  • Practice coordination
  • Operational excellence
  • Performance coaching
  • Customer service
  • Adaptability and flexibility
  • Program development
  • Preventive Maintenance
  • Cost control
  • Good judgment
  • Active listening
  • Professionalism
  • Continuous improvement
  • Hiring and training
  • Interpersonal skills
  • MS office
  • Lead generation
  • Multitasking Abilities
  • Staff management
  • Communication skills
  • Data analysis
  • Performance reviewing
  • Supply chain management
  • Teamwork
  • Marketing management
  • Business analysis and reporting
  • Business development
  • Succession planning
  • Athletic training and coaching
  • Staff development
  • Influencing skills

Timeline

Youth Team Manager / Leader

Big Brother Big Sister of America
08.2024 - Current

Sales Manager

Lakeland AutoMall
01.2024 - 08.2024

Shift Manager

Red Lobster
07.2023 - 01.2024

Server / Bartender

Applebee's
08.2022 - 07.2023

Server / Bartender

Tampa Yacht & Country Club
06.2021 - 07.2022

Bachelor - Marketing

Southeastern University

High school or equivalent -

Gaither High School

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Jacoreyus Demps