Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacque Chavez

Española,NM

Summary

Employed as a medical assistant in a private, multi-practice setting involving acute and primary care. Ten years of experience in the medical arena, in both outpatient and inpatient settings. Healthcare proficiencies include patient scheduling, phlebotomy, specimen storage, EMR documentation, and patient education. Additional experience in personnel management, team leadership, inventory documentation, and customer service.

Overview

8
8
years of professional experience

Work History

Home Health Caregiver

Private Care
Los Alamos, NM
07.2017 - Current
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed individualized care plans for each client based on their needs and preferences.
  • Recorded client status progress and challenges in logbooks and reports.
  • Assisted patients with daily personal hygiene.
  • Consulted with client care team to continually update care plans.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.

Medical Assistant

Albuquerque Health Services
Albuquerque, NM
01.2023 - 12.2024
  • Collected samples from patients for laboratory testing purposes.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Medical Assistant

Medical Associates of Northern New Mexico
Los Alamos, NM
09.2017 - 10.2019

- Admitted and discharged patients to keep physicians/providers on schedule.

- Anticipated and prepared treatment rooms for various procedures, including suturing, IUD insertion, and skin biopsies.

- Collected blood glucose levels, vital signs, and urinalysis specimens.

Supervised six new employees on office workflow, EMR documentation, and provider preferences.

- Developed positive rapport with patients, providers, and staff.

- Preformed vaccine delivery and in situ testing of streptococcus, influenza, and COVID.

Administered and monitored patients' respiratory and infusion treatments.

Education

GED -

Northern New Mexico Community College
Española, NM
05-2004

Skills

  • Patient scheduling
  • Phlebotomy techniques
  • EMR documentation
  • Specimen handling
  • Healthcare compliance
  • Customer service
  • Telemetry Tech
  • BLS

Timeline

Medical Assistant

Albuquerque Health Services
01.2023 - 12.2024

Medical Assistant

Medical Associates of Northern New Mexico
09.2017 - 10.2019

Home Health Caregiver

Private Care
07.2017 - Current

GED -

Northern New Mexico Community College
Jacque Chavez