Dynamic and detail-oriented professional with experience at Caballero Family Healthcare, excelling in healthcare administration and patient care. Proven ability to manage appointments and insurance authorizations while maintaining HIPAA compliance. Recognized for a positive attitude and effective communication skills, ensuring a seamless experience for clients and team members alike.
Kept reception area clean and neat to give visitors positive first impression.
Answered incoming calls, directing clients to individuals addressing specific needs.
Handled complaints and questions, and re-directed calls to other team members.
Scheduling Appointments , Checking insurance , and Medical records.
medical professionalism