Mark Mutesasira
CHICAGO,USA
Summary
Professional Dental Clinical service administrator with four years experience in coordinating Dental and clinical services with integration of knowledge from the
Healthcare professional with solid foundation in clinical leadership and Dental knowledge i obtained during my training in public health dentistry course that i took under my undergraduate in clinical medicine and community health
Proven ability to drive improvements in patient care and operational efficiency. Known for collaborative spirit and adaptability in dynamic environments. Skilled in patient management and crisis intervention and aswell have skills in dental clinic management
Overview
2
2
years of professional experience
Work History
DENTAL AND CLINICAL SERVICES ADMINISTRATOR
Idental and Medical Services
01.2024 - 06.2024
- Created client appointments for Root canal and regular dental check ups.
- Carried out health education on dental hygiene and care to patients in thewaiting area
- Carried out documentation and linked the dental and medical centre to various insurance companies
- Facilitated the process of referral for other services Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Lead Clinician
CERVICAL CANCER COP-2 USAID PROJECT
01.2023 - 12.2023
- Worked with various gynae oncologists on the recruitment of numerous study participants In this research project
- Carried out various LEEP and thermocoagulation procedures on various patients in the study who had cervical neoplasms
- Facilitated the communication between the implementing partners and the study participants.
- Carried out documentations and scheduled appointments of various patients and facilitated the process of result filing and delivery to the appropriate medical specialty offices
- Oversaw budget management processes, ensuring responsible allocation of funds towards areas that maximized impact on clients'' lives.
- Increased staff retention by promoting a positive work culture focused on collaboration and continuous learning.
CLINICAL RESEARCH ASSISTANT
INFECTIOUS DISEASE INSTITUTE /PEPFAR /CDC FUND
06.2023 - 09.2023
- I was a clinical research assistant for the evaluation of Tuberculosis (T.B) control measures in health facilities among people living with HIV/AIDS.
- The study was looking at assessment of knowledge and perceptions of health workers towards patients with TB.
- The project was carried out in sub Saharan eastern region of Africa in Uganda. I enrolled study participants into the study and ensured confidentiality and accuracy of the results.
- Coordinated IRB applications, assisted in preparing amendments and continuing review documents as needed
MEDICAL CLINICIAN
ROSEWELL WOMEN AND CHILDREN HOSPITAL
02.2022 - 12.2022
- Conducted various patient assessments and administered and Scheduled appointments for them. Worked with the physicians and doctors on providing emergency treatment and care.
- Quality assurance
- Ensured patient safety in a research study of participants and ensuring confidentiality
- Conduct the research studies and clinical trials with informed consent and ensuring proper documentation
- Carrying out any research work as allocated by the physician and provision of the daily facility report.
Education
Associate of Applied Science - Human Subjects Protection
Infectious Disease INstitute
Kampala, UGANDA03-2022
Graduate Certificate - UNDRGRAD.IN CLINICAL MEDICINE AND COMMUNITY HEALTH
KABALE INSTITUTE OF HEALTH SCIENCIES
03-2021
Certificate - Good Clinical Practice GCP
National Institute on Drug Abuse
01.2022
Certificate - HIV Care and Management
Makerere University College of Health Sciences
12.2020
Skills
- Linking up patients for a particular dental service in the hospital
- Making appointments and coordinating with different insurance providers and am also Skilled in using MS windows and office applications 5
- Clinical leadership and administration and health education
- Ethical practice
- Professional networking
- Clinical research
- Staff development
Languages
ENGLISH Highly proficient
Timeline
DENTAL AND CLINICAL SERVICES ADMINISTRATOR
Idental and Medical Services
01.2024 - 06.2024
CLINICAL RESEARCH ASSISTANT
INFECTIOUS DISEASE INSTITUTE /PEPFAR /CDC FUND
06.2023 - 09.2023
Lead Clinician
CERVICAL CANCER COP-2 USAID PROJECT
01.2023 - 12.2023
MEDICAL CLINICIAN
ROSEWELL WOMEN AND CHILDREN HOSPITAL
02.2022 - 12.2022
Certificate - Good Clinical Practice GCP
National Institute on Drug Abuse
Certificate - HIV Care and Management
Makerere University College of Health Sciences
Associate of Applied Science - Human Subjects Protection
Infectious Disease INstitute
Graduate Certificate - UNDRGRAD.IN CLINICAL MEDICINE AND COMMUNITY HEALTH
KABALE INSTITUTE OF HEALTH SCIENCIES
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