Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Work Availability
Quote
Timeline
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Daleta R. Bradford

Healthcare Administration
Atlanta,GA

Summary

Talented Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Dental Practice Administrator

HEALing Community Center
Atlanta, GA
11.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.

Dental Assistant

Prisma Health-Midlands
Columbia, SC
03.2019 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Prepared patient X-rays and images by Romexis for review by dentist.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Used Eaglesoft and now Epic to document and maintain patient information and health background.
  • Typed patient data into computer system using Epic while following privacy laws and maintaining high level of accuracy.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Assisted dentist in management of medical or dental emergencies by [Action].

Prisma Health-Midlands & Baptist
Columbia, SC
01.2022 - 03.2022
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.

Expanded Duty Dental Assistant

Premier Dentistry of Blythewood
Blythewood, SC
05.2016 - 01.2019
  • Operated x-ray equipment.
  • Applied fluoride varnish and sealants.
  • Assisted in administering nitrous oxide.
  • Assisted dentist in management of medical or dental emergencies by [Action].
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, [Action] and [Action].
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Typed patient data into computer system using [Software] while following privacy laws and maintaining high level of accuracy.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, [Action] and [Action].
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.

Expanded Duty Dental Assistant

Affordable Dentures
Columbia, SC
04.2014 - 05.2016
  • Assisted dentist in management of medical or dental emergencies by [Action].
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, [Action] and [Action].
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.

Dental Assistant

Westmark Family Dentistry
Sumter, SC
02.2009 - 01.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.

Education

B.S. - Healthcare Administration

St. Leo University
Key West, FL
03.2022

Dental Assistant Certification - undefined

Penn Foster College
2012

Skills

  • Patient Flow Management
  • Customer Service
  • Supply Ordering
  • Advising Patients
  • Patient Care Standards
  • EMR Software
  • Organization and Prioritization
  • Emergency Dental Care
  • Advising and Educating Patients
  • Treatment Planning
  • Dental Radiography
  • Detail-Oriented

Accomplishments

  • BLS, Radiology, Soft Dent, Epic, Eaglesoft, Nitrous Oxide, CAD CAM, CEREC, E4D and iTERO

Certification

  • Certified Dental Assistant
  • [Area of certification] Training - [Timeframe]
  • HIPPA Certificate of Training, Saint Leo University - 9/2021-12/2021
  • Credentialing Specialist, AAPC - June 2023

Additional Information

Epic training- Dentistry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Dental Practice Administrator

HEALing Community Center
11.2022 - Current

Prisma Health-Midlands & Baptist
01.2022 - 03.2022

Dental Assistant

Prisma Health-Midlands
03.2019 - Current

Expanded Duty Dental Assistant

Premier Dentistry of Blythewood
05.2016 - 01.2019

Expanded Duty Dental Assistant

Affordable Dentures
04.2014 - 05.2016

Dental Assistant

Westmark Family Dentistry
02.2009 - 01.2014

B.S. - Healthcare Administration

St. Leo University

Dental Assistant Certification - undefined

Penn Foster College

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Daleta R. BradfordHealthcare Administration