Jacquelin Bledsoe
DOTHAN,AL
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highly trained professional talented in In home Caregiving. Analytical problem-solver seeking Human Re-source position.
Overview
2
2
years of professional experience
Work History
Caregiver
Home Instead Senior Care
Dothan , Al
02.2021 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Highly requested and favored by clients
- Took an additional 15 shifts not previously scheduled
English Teacher
Daleville City Schools
Daleville , AL
08.2021 - 05.2022
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Administered assessments and standardized tests to evaluate student progress.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Kept classroom organized, clean, and safe for students and visitors.
- Cultivated relationships with parents for complete support network.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with administrators on behavioral issues to support needs of students.
- Explored and implemented innovative use of technology in language education.
Customer Service Representative
Coleman American
Midland City , Al
06.2017 - 07.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Master of Science - Education
Troy University
Dothan, Al 05.2017
Bachelor of Science - Education
Auburn University
Auburn, AL05.2008
Skills
- Client Education
- Diet and Nutrition
- First Aid Certification
- ADLs Assistance
- Dependable and Responsible
- Problem Identification
- Respectful and Compassionate
- Verbal and Written Communication
- Progress Documentation
- Attentive to People
- Time Management
- Client Records Management
Accomplishments
- Trained and mentored new colleagues on school wide curriculum.
Timeline
English Teacher
Daleville City Schools
08.2021 - 05.2022
Caregiver
Home Instead Senior Care
02.2021 - Current
Customer Service Representative
Coleman American
06.2017 - 07.2017
Master of Science - Education
Troy University
Bachelor of Science - Education
Auburn University
Similar Profiles
AMANDA LEATHERSAMANDA LEATHERS
Personal Care Assistant at Home Instead Senior Care Home/Honor CarePersonal Care Assistant at Home Instead Senior Care Home/Honor Care
Dena DarlingDena Darling
Personal Care Assistant/HHA at Home Instead Senior CarePersonal Care Assistant/HHA at Home Instead Senior Care
GIFT OGOCHUKWU OHIRIGIFT OGOCHUKWU OHIRI
Home Support Worker at Home Instead Senior CareHome Support Worker at Home Instead Senior Care
Catherine LerchCatherine Lerch
Outside Sales Representative at Home Instead Senior CareOutside Sales Representative at Home Instead Senior Care
Savannah MillerSavannah Miller
Dental Assistant at Dandridge DentalDental Assistant at Dandridge Dental