Jacquelin Diaz Bilbao
Albuquerque,United States
Summary
Committed and hardworking Dental Hygiene graduate with a solid background in the dental environment. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Ross
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated the cash register for cash, debit, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Learned duties for various positions and provided backup at key times.
Dental Hygiene Rotations
Vanburen Middle School
02.2023 - 05.2024
- Educated patients on proper oral hygiene techniques, preventative care measures, and post-treatment instructions from ages 11-14
- Maintained a neat appearance of operatories before each appointment
- Cleaned and disinfected surfaces in operatories between patients
Dental Hygiene Rotations
East San Jose Elementary
02.2023 - 05.2023
- School-based rotations: obtained experience treating children from ages 5-11
- Conducted dental cleanings and checked teeth for cracked fillings
- Updated patient records with new data and treatment information
- Educated patients on general oral hygiene and on care and recommended measures specific to current visit
Education
Bachelor of Science - Dental Hygiene
University of New Mexico
Albuquerque, NM05.2023
Skills
- Customer service
- Cash handling
- Payment processing
- Product knowledge
- Refunds and exchanges
- ID verification
- Empathy and patience
- Honest and dependable
- Problem-solving
Certification
- Nitrous Oxide
- NOMAD
Accomplishments
- Student ADHA Member
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Ross
10.2024 - Current
Dental Hygiene Rotations
Vanburen Middle School
02.2023 - 05.2024
Dental Hygiene Rotations
East San Jose Elementary
02.2023 - 05.2023
Bachelor of Science - Dental Hygiene
University of New Mexico
- Nitrous Oxide
- NOMAD
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